Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior Team Leader - Assistant Services

$117.9k - $147.3k

McKinsey & Company

San Francisco

YOUR IMPACT

You will provide proactive coaching, performance management, and career development support to motivate team members and enhance overall job satisfaction. You will lead and develop the San Francisco EA team, partnering closely with the West Coast EA Managers on development and implementation of strategic initiatives. You will assess individual and team development needs, designing, and delivering targeted upskilling aligned with goals and priorities. You will foster a high performance collaborative environment aligned with firm values. You will serve as an escalation point for sensitive people matters, resolving issues with discretion and sound judgment. You will lead the end-to-end performance management and evaluation process for your team, delivering continuous feedback, driving development, and proactively addressing performance gaps in alignment with firm standards. You will partner on recruiting and staffing, supporting candidate selection and staffing decisions to ensure a high-performing team and appropriate staffing levels. You will coordinate backup and overflow coverage to ensure consistent service quality during absences, unanticipated departures, and high-volume periods. You will also oversee administrative duties including timesheet review/approval, monitoring overtime, approving vacation, and tracking sick time in accordance with firm policies and procedures.

YOUR GROWTH

Continuous learning : Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters : From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community : With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. Exceptional benefits : In addition to a competitive salary (based on your location, experience, and skills), we offer a comprehensive benefits package, including medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

YOUR QUALIFICATIONS AND SKILLS

Bachelor's degree or equivalent strongly preferred 2+ years of supervisory or team leadership experience in a professional environment Demonstrated ability to lead in complex, fast-paced environments with senior stakeholders Strong coaching, performance management, and people development skills Excellent stakeholder management, influencing, and conflict resolution skills Outstanding judgment, discretion, and professionalism in handling confidential information Exceptional administrative and organizational skills with ability to manage competing priorities Excellent customer-service attitude and ability to build and cultivate strong client relationships Exceptional interpersonal, communication (oral and written), and conflict resolution skills; strong influencing capabilities Flexibility to frequently work outside standard work hours Compensation The salary range for this role in the United States is $117,900 - $147,300 USD gross per year. The range reflects our best estimate of the lowest to highest at the time of this posting, though actual salaries may vary based on location, experience, and other factors. Certain roles may be eligible for bonuses based on individual and/or organizational performance. Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off. Equal Opportunity/Affirmative Action McKinsey & Company is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. #J-18808-Ljbffr McKinsey & Company

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Senior Team Leader - Assistant Services in San Francisco, CA vacancy
  •  ...consultancy in project management based in California is seeking a Senior Scheduler to oversee complex scheduling for major construction...  ...project schedules, analyzing risk, and leading cross-functional teams. The ideal candidate will have over 10 years of experience in... 
    Senior
    Remote job

    PMA Consultants Careers

    San Francisco, CA
    1 day ago
  •  ...Simera-talent is seeking a proactive Executive Assistant located in San Francisco, California. The Executive Assistant will support executives and leadership teams with managing schedules, coordinating communications, and organizing meetings to ensure efficient daily... 
    Senior

    simera-talent

    San Francisco, CA
    2 days ago
  •  ...Simera is seeking an experienced Executive Assistant (EA) to provide high-level administrative support to executives and senior leaders. The role requires exceptional organizational skills, the ability to manage complex schedules, and effective communication capabilities... 
    Senior

    Simera

    San Francisco, CA
    15 hours ago
  • $140k - $190k

     ...value and retention. Responsibilities include cultivating key relationships, managing renewals, and collaborating with cross-functional teams. The position offers a competitive salary between $140,000-$190,000 and a comprehensive benefits package including health insurance,... 
    Senior
    Flexible hours

    Standard Metrics

    San Francisco, CA
    2 days ago
  • $22.55 - $36.08 per hour

    Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory...  ...company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. All positions... 
    Suggested
    Hourly pay
    Full time
    Part time
    Seasonal work
    Work at office
    Flexible hours
    Night shift

    Whole Foods Market IP. L.P.

    San Francisco, CA
    1 day ago
  • $64k - $128k

    Executive Team Leader Assets Protection (Assistant Manager Loss Prevention) - N. Dallas, TX 3201 Preston Rd, Frisco, TX 75034-9446 Pay range: $64,000....  ...in‑store incidents (e.g., security, weather). Provide service and a shopping experience that meets guest needs. Demonstrate... 
    Temporary work
    Local area
    Flexible hours
    Night shift
    Weekend work
    Afternoon shift
    Early shift

    Dormont Manufacturing Co

    San Francisco, CA
    3 days ago
  • Twitch is seeking a Senior TPM for its Community Health team in San Francisco, CA. This role focuses on owning critical user-facing programs and driving collaboration across various teams within the organization. With over 6 years of experience, the ideal candidate will... 
    Senior
    Flexible hours

    Twitch

    San Francisco, CA
    1 day ago
  •  ...powered business management platform for service-based business owners. Designed to...  ...the people in them. We're looking for a senior community leader who is as energized by a great member...  ...with at least 2 years in a senior IC or team lead role. ~ Proven track record... 
    Senior
    For contractors

    HoneyBook

    San Francisco, CA
    2 hours ago
  • $115k - $120k

    Bell Partners Inc in San Francisco is seeking a Community Manager to lead community operations, ensure quality services, and maintain high resident satisfaction. With an annual salary range of $115,000.00 - $120,000.00, the role demands strong leadership and marketing... 
    Senior

    Bell Partners Inc

    San Francisco, CA
    2 days ago
  • $115k - $127k

     ...portfolio of approximately 42,000 apartment units. OPPORTUNITY: SENIOR COMMUNITY MANAGER (DUAL SITE)- SAN FRANCISCO, CA **DAYS...  ...• Responsible for hiring, training and developing a competent team. • Manages daily operations directly or indirectly such as: reviews... 
    Senior
    Full time
    Contract work
    For contractors
    Monday to Friday

    Sares Regis Operating Company, L.P.

    San Francisco, CA
    3 days ago
  •  ...Communities in San Francisco is seeking an experienced Community Manager to oversee apartment community operations. You will lead a leasing team, enhance the resident living experience, and manage financial performance. The role requires over 5 years in property management and... 
    Senior

    AvalonBay Communities

    San Francisco, CA
    2 days ago
  • A wellness-focused Pilates studio in San Francisco is seeking a Senior Community Manager to oversee operations, sales, and team development. The role requires strong leadership and communication skills, the ability to manage daily operations effectively, and a passion for... 
    Senior

    MNTSTUDIO

    San Francisco, CA
    1 day ago
  • $100k - $135k

    Frec is looking for an early member of the Customer Success team based in San Francisco. You will manage customer relationships, ensuring clients feel supported and informed about direct indexing strategies. The role requires strong communication skills, a customer ticketing... 
    Senior

    Frec

    San Francisco, CA
    1 day ago
  • Crusoe Energy Systems is seeking a Senior Manager of Customer Success to lead and coach a dedicated team. The role involves driving the adoption, retention, and growth of Crusoe’s AI infrastructure offerings, ensuring maximum value for customers. The ideal candidate has... 
    Senior

    Crusoe Energy Systems

    San Francisco, CA
    1 day ago
  • Frec Markets, Inc. is seeking a dedicated Customer Success professional based in San Francisco to join our growing team. In this role, you will build long-term relationships with clients, ensure they understand our investment tools, and maintain high customer satisfaction... 
    Senior

    Frec Markets, Inc.

    San Francisco, CA
    2 days ago
  • A community development financial institution is seeking a Senior Loan Officer responsible for originating, underwriting, and closing loans for community facilities. The ideal candidate will have 5-7 years of lending experience, strong financial analysis skills, and familiarity... 
    Senior
    2 days per week

    Low Income Investment Fund

    San Francisco, CA
    1 day ago
  • A leading technology firm is seeking a Customer Success Manager in San Francisco to act as a strategic advisor to customers. This role involves providing guidance on MongoDB best practices and optimizing customer technical environments. The ideal candidate will have over...
    Senior

    MongoDB

    San Francisco, CA
    1 day ago
  •  ...analysis and client management. This hybrid role in San Francisco involves delivering insights from complex datasets, leading diverse teams, and ensuring analytics excellence. Kantar offers a comprehensive benefits package, including medical plans and unlimited PTO. #J-1... 
    Senior

    Kantar Group Limited

    San Francisco, CA
    2 days ago
  • $159k - $196k

     ...feedback for its autonomous vehicles. In this hybrid position, the manager will analyze social sentiment trends, coordinate with various teams, and ensure communication aligns with Waymo’s brand. Candidates should have over 6 years of experience in social media and customer... 
    Senior
    Full time

    Waymo

    San Francisco, CA
    1 day ago
  • Inmobi is searching for a Senior Manager - Customer Success to join our team in San Francisco. In this role, you'll guide partners through onboarding and optimize their experience on our digital marketing platform. We're looking for someone with 5+ years of relevant experience... 
    Senior

    Inmobi

    San Francisco, CA
    1 day ago
  • Conductor is looking for a Sr. Customer Success Manager in San Francisco who will be responsible for developing strong customer relationships. The ideal candidate will help clients achieve their organic marketing goals by providing strategic insights and cross-functional...
    Senior

    Conductor

    San Francisco, CA
    1 day ago
  • $180k - $240k

    Dormont Manufacturing Co is seeking a Customer Success Manager to oversee relationships with key enterprise customers. You will work directly with executives to ensure they realize the value of Vitalize's solutions while improving operational efficiency across their organizations...
    Senior

    Dormont Manufacturing Co

    San Francisco, CA
    3 days ago
  •  ...San Francisco, CA. This role involves managing customer interactions, optimizing solution performance, and collaborating with various teams to enhance customer satisfaction. Ideal candidates will have 4-6 years of relevant experience, strong communication skills, and... 
    Senior

    GreyOrange

    San Francisco, CA
    4 days ago
  • Crusoe is seeking a Senior Customer Success Manager to drive value for enterprise AI customers. You will manage strategic accounts running...  ...skills to collaborate with product, engineering, and solutions teams. This full‑time role prioritizes growth and impact in a fast‑... 
    Senior
    Full time

    Crusoe

    San Francisco, CA
    1 day ago
  • A tech startup revolutionizing freight booking in San Francisco is seeking a Customer Success team member to manage critical relationships and define success processes. You will oversee the customer lifecycle from kickoff to implementation, program manage high-stakes pilots... 
    Senior

    FleetWorks

    San Francisco, CA
    2 days ago
  • Firmus Technologies is seeking a Senior Customer Success Manager based in San Francisco, CA. This role is responsible for the complete lifecycle of enterprise customers on Firmus AI Cloud, ensuring customer success and growth through proactive engagement and performance... 
    Senior

    Firmus Technologies

    San Francisco, CA
    1 day ago
  •  ...emotional, mental, physical, and spiritual well-being for adults 60+ and individuals with disabilities. As part of an inter-disciplinary team, you will manage outreach, track utilization data, and ensure quality and safety across services. #J-18808-Ljbffr Sequoia Living
    Senior

    Sequoia Living

    San Francisco, CA
    2 days ago
  • $61 - $71 per hour

     ...San Francisco, CA (Hybrid) to manage high-impact integrated marketing initiatives. You will drive alignment across cross-functional teams, ensuring successful campaign execution and measurable outcomes. The ideal candidate will have 7-10 years of experience in marketing... 
    Senior

    Ursus, Inc.

    San Francisco, CA
    1 day ago
  • LiveRamp, Inc. seeks a senior analyst to build usage and renewal operations from the ground up. You’ll own metrics, programs, and rhythms that define customer health, product usage, and retention—then translate signals into early risk detection and leadership-ready insight... 
    Senior
    Work at office

    C0035 LiveRamp, Inc.

    San Francisco, CA
    3 days ago
  • Intercom is seeking a Senior Customer Success Enablement Manager based in San Francisco. This role will involve building and executing enablement programs while partnering with senior leaders to shape the future of Customer Success. The ideal candidate will have over 8... 
    Senior

    Intercom

    San Francisco, CA
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Team Leader - Assistant Services. Be the first to apply!