Service BDC Agent
$13.81 - $15.75 per hourMcCombs Ford West
Job Type
Full-time
- Manage incoming internet and phone inquiries and proactively pursue additional customer leads
- Set appointments
- Listen and be attentive to customer needs and priorities in order to provide appropriate suggestions and guidance on our vehicle offerings
- Provide superior customer service and achieve the highest degree of customer satisfaction
- Work in close partnership with Service Advisors
- Meet specified monthly targets and goals
- Contribute to the overall success of the dealership by working with all customers, teams and departments collaboratively and professionally with a positive, roll-up your sleeves attitude
- Prior customer relations or BDC experience preferred
- 1-2 years of experience; experience in an automotive setting preferred
- High school diploma or GED equivalent
- Excellent customer relationship skills
- Self-starter, motivated and success driven
- Confident, positive and high energy presence
- Strong communication skills
- Team-oriented with a desire to achieve both individual and collective goals
- Valid driver's license
- Must be able to pass background and drug screenings
- Medical and dental benefits
- Vacation and Holiday Pay
- 401K with company match
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Retirement plan
- Vision insurance
- 4 hour shift
- 8 hour shift
- Night shift
- Weekends as needed
- Spanish (Preferred)
- Driver's License (Required)
- San Antonio, TX 78238 (Required)
Work Location: In person
Vacancy posted 1 day ago
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