Registered Nurse Home Care Services Manager

Job Type


Full-time

Description

Venture Forthe is a premier home and community-based care agency serving individuals across multiple states, built on the belief that every person deserves the right to remain independent and in control of their own choices. We proudly advocate for the needs, preferences, and goals of those we serve, empowering each individual to shape their own path at every stage of life.

Lead. Innovate. Elevate the Client Experience.

We're seeking an exceptional Concierge Home Care Services Manager in our Erie and Niagara counties to oversee clinical operations while building and launching our new Concierge Private-Pay Personal Care Program. This is a senior leadership role for someone who thrives at the intersection of clinical excellence, program development, and premium client service.

What You'll Do

• Design, launch, and manage our new concierge private-pay service line
• Recruit and supervise top tier concierge personnel to ensure personalized, relationship-driven care
• Coordinate scheduling and caseloads for private pay clients
• Lead, supervise, mentor, and support RNs, LPNs, and PCAs
• Ensure full regulatory compliance and high-quality patient care
• Create workflows, develop premium service offerings, and shape client experience standards
• Complete assessments and create individualized concierge care plans
• Drive innovation while maintaining excellence and compliance in traditional LHCSA operations

Equal Opportunity Employer

We are proud to be an Equal Opportunity Employer and are committed to fostering a diverse and inclusive workplace. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.

Venture Forthe, Home Care is unable to provide visa sponsorship or fulfill employer work authorization obligations for this position, now or in the future. Candidates must be authorized to work in the United States without current or future sponsorship of any kind.

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Requirements

What You'll Bring

• Current NYS Registered Professional Nurse (RN) license. (required)
• Home care experience preferred.
• Supervisory experience preferred.
• Knowledge of RN, LPN, PCA, and paraprofessional scope of practice.
• Proven leadership ability, with experience coaching and developing clinical teams.
• Exceptional customer-service, communication, and interpersonal skills.
• Entrepreneurial mindset with the ability to build programs, create workflows, and operationalize new initiatives.
• Familiarity with EMRs, Microsoft Office Suite, and modern communication tools.
• Valid NYS driver's license and reliable transportation.

SPECIALIZED SKILLS & CORE COMPETENCIES

• Clinical assessment and care-planning expertise.
• Strong organizational, analytical, and problem-solving skills.
• Ability to cultivate high-trust relationships with clients and staff.
• Professional presentation, cultural sensitivity, and hospitality-level customer service.
• Ability to multitask across both clinical operations and concierge service functions.

Salary Description


$90,000-$100,000