Student Financial Services Special Billing Coordinator

Student Financial Services Special Billing Coordinator

Job no: 497835

Work type: Staff

Location: Big Rapids, MI 49307

Categories: Administrative, Staff

Position Title: Student Financial Services Special Billing Coordinator

Location: Big Rapids (Main Campus)

Department:
56200 - Student Financial Services

Advertised Salary: $22.57 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement

Benefits:
Comprehensive benefits package (Health Care, vacation, etc.) Please see the following link for a list of benefits offered with this position.

Clerical Tech Association (CTA)

FLSA: Non-Exempt

Temporary/Continuing: Continuing

Part-Time/Full-Time: Full-Time

Union Group: Clerical-Technical Association (MEA-NEA)

Term of Position: 12 Month

At Will/Just Cause: Just Cause

Summary of Position: Assist in the administration of the activities of Student Financial Services, which focus on third-party billings, dual enrollment, and coordinate with outside agencies to receive funds on behalf of students.

Position Type: Staff

Required Education: Bachelor's degree in business or related field. The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.

Required Work Experience: Two years of full-time work experience within an office setting with complex accounting and communication experience.

Strong computer knowledge, including proficiency in Microsoft Office and web-based transactions.

Required Licenses and Certifications:

Physical Demands:

• Office Environment
• Moving
• Sitting
• Pulling/Pushing
• Repetitive movement

Additional Education/Experiences to be Considered: Higher education work experience with student accounts and Banner experience


Essential Duties/Responsibilities: Process third party billing authorizations and vouchers from a wide scope of outside agencies.

Analyze and reconcile third party payments and contract accounts.

Coordinate billing for veterans funding programs.

Manage international sponsorship programs.

Serve as the lead contact for students sponsored through the Michigan Works program.

Coordinate with external agencies on student sponsorships, including Michigan Educational Trust (MET), local high schools, and employers.

Assist with front desk duties

Hire, train, and supervise student employees.

Be cross-trained in other specialized areas within the office.

Report directly to the Assistant Director of Student Financial Services

Responsible for maintaining the confidentiality of designated information.

Perform all duties in compliance with applicable University policies and procedures and state and federal requirements.

Carry out supervisory responsibilities in accordance with University policies and applicable laws.

Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically.


Support, promote, and develop university student enrollment and retention initiatives.


Any other duties assigned within the position classification area.

Marginal Duties/Responsibilities:

Skills and Abilities: Communicate effectively.

Work with a variety of people under adverse conditions.

Make sound decisions under time constraints and pressure.

Accurately perform mathematical calculations.

Provide accurate information when advising students.

Use computer software such as spreadsheets, databases, and word processing.

Supervise and train student employees in their characteristic duties.

Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences.

Required Documents:

• Cover Letter
• Resume
• Unofficial Transcript 1

Optional Documents:

Special Instructions to Applicants: Transcript 1 (REQUIRED): Applicants who have completed college coursework or attained a degree must attach a copy of unofficial transcript. If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education and attach that justification in lieu of the transcript. Equivalency for education is two years of full-time related work experience equals one year of education.

Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.

Initial Application Review Date:
June 22, 2026

Open Until Position is Filled?: Yes

Posting Close Date:

EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University's Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.

Click here to learn more about working at FSU and KCAD.

Advertised: 05 Jun 2026 Eastern Daylight Time

Applications close:


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