Digital Support Specialist I
Full-time
SPECTRUM
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
CSU102 2026-86258 CSU102 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service.
What our Digital Support Specialist Enjoy Most About the Role
- Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues.
- Contributing to the enhancement of customer satisfaction and retention.
- Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners.
- Addressing order issues across various vendors to optimize the delivery of our digital products.
Working Conditions
- Office environment with variable hours; may include weekends, holidays, and split days off.
Required Qualifications
Education
- High School Diploma or Equivalent
Experience
- +2 years of experience in sales or customer service.
Skills & Abilities
- Fluent in English, with strong reading, writing, and speaking skills.
- Excellent organizational and multitasking capabilities.
- Ability to work both independently and collaboratively.
- Effective problem resolution skills for customer complaints.
- Demonstrate sound judgment in job performance.
- Prioritize tasks efficiently.
- Comfortable with prolonged periods of sitting and handling numerous calls.
- Proficient in computer usage and various software applications
Preferred Qualifications
- Experience with consultative sales techniques, including needs analysis and closing.
- Strong problem-solving skills and ability to thrive in fast-paced settings.
- Effective communication skills to understand caller needs and provide solutions.
- Familiarity with cable/telephony products and services.
- Knowledge of Cable, Internet, Voice, and Mobile industries.
- Understanding of product information, packaging, pricing, and promotions.
CSU102 2026-86258 CSU102 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Spectrum is a suite of advanced communications services offered by Charter Communications, the leading broadband and video company in the nation and the fastest growing mobile provider in its footprint, with services available to more than 70 million homes and small to large businesses across 45 states. When you join our team, you’ll be keeping customers connected to Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Vacancy posted 8 hours ago
Similar jobs that could be interesting for youBased on the Digital Support Specialist I in Fort Mill, York County, SC vacancy
$78k - $100k
Inside the Role The Aftermarket Digital Experience team leads the industry with Excelerator, our cutting-edge eCommerce platform... ...services and beyond tomorrow. We're seeking a Digital Engagement Specialist to support and execute our engagement strategy. In this role, you will...SuggestedTemporary workWork at officeLocal areaRemote workRelocationRelocation package- ...Operations Optional Product Support Specialist The Operations Optional Product Support Specialist will be part of a special unit that will... ...and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements...SuggestedLocal areaFlexible hours
Foursight Capital LLC
Fort Mill, York County, SC3 days ago - ...committed to investing in our employees, providing a dynamic and supportive environment for learning and professional growth. We... ...to come. Job Description Summary of Position The Senior Digital Marketing Specialist plays a key role in supporting the execution of Silfab...SuggestedWork at officeLocal areaShift work
Silfab Solar Inc.
Fort Mill, York County, SC1 hour ago - ...Job Title Manager, Site Support Job Description MacLean Power Systems (MPS) is a leading manufacturer of engineered products and solutions used in the maintenance, repair, upgrade, and construction of transmission, distribution, and substation infrastructure....SuggestedLocal areaRemote workWorldwide
MPS Mankato
Fort Mill, York County, SC4 days ago - First American is seeking a customer service specialist for our ServiceMac operation in Fort Mill, SC. You will address mortgage-related inquiries, research account details, and document conversations to ensure timely resolutions for our customers. The role requires at...SuggestedRemote workMonday to FridayShift work
- ...strengthen individuals and families through education, treatment, and support to advance the well-being of those affected by substance use... ..., recovery, and lasting well-being. As a Peer Support Specialist, you will play an important role in advancing our mission and...Full timeLocal area
Keystone Behavorial Health
Rock Hill, SC19 days ago - ...and families facing alcohol and drug related challenges. We are looking to invite a full-time, passionate, and dedicated Peer Support Specialists to work Monday through Thursday from 1:00 p.m. to 9:00 p.m. and Friday from 8:00 a.m. to 4:00 p.m. as well as another to work...Full timeLocal areaMonday to Thursday
- State of South Carolina, Office of Mental Health, seeks a Peer Support Specialist (PSS) / Client Advocate I to promote recovery for individuals with mental health or substance use challenges. The role involves mentoring, recovery coaching, and facilitating peer-led groups...Work at office
$17 - $21 per hour
Clinical Support Specialist - Medical Records About the Organization: Affinity Health Center's mission is to serve the healthcare needs of our community by providing access to high-quality, comprehensive care with compassion, dignity and respect. Affinity Health Center...Hourly paySeasonal workLocal area- ...is seeking a Social Media Associate to support the creation of engaging content and the... ...and work closely with the Social Media Specialist on content development, channel growth initiatives... ..., content creation, storytelling, and digital communications. Experience creating...Part timeLive outWork at office
BROAD RIVER RETAIL
Fort Mill, York County, SC3 days ago - Join our team as a Support Lead, where you'll ensure exceptional customer experiences and train staff to deliver outstanding service. If you have a passion for retail and leadership, we want to hear from you!Part time
Five Below
Rock Hill, SC2 days ago - ...directly when formal applications become available. About Digital Analyst Roles at Danaher Are you passionate about data, customer... ..., Excel, and Looker Studio to extract actionable insights Supporting usability testing and interpreting user behavior data to...Remote jobInternshipWorldwide
Danaher
Rock Hill, SC4 days ago - ...team. Position Summary CDI Custom Curb Adapters is looking for an organized, highly responsive, and customer focused Sales Support Representative to partner with our Regional Sales Representatives and keep our quote to production pipeline moving fast. This role...Full timeLive outWork at officeMonday to Friday
CDI custom curb adapters
Rock Hill, SC3 days ago $20 - $22 per hour
...individuals and families across South Carolina. What makes TRTG different is our people and our purpose. We have built a collaborative, supportive environment where team members are encouraged to grow professionally, bring new ideas forward, and make a meaningful impact in...Hourly payContract workFlexible hours$800 per month
...Job Description Job Description Description Exciting Opportunity Alert: Become a Product Support Representative at Wheeler Material Handling! Why Choose Wheeler Material Handling? "Step into a thrilling career with a team that values your growth, offers incredible...Contract workFlexible hours- ...We are looking for an entry-level Digital Marketer to join our team. No prior marketing experience is necessary—we are happy to teach... ...marketing. Opportunities to grow within the company. A supportive and collaborative team environment. Exciting projects and a...Full time
Nextiny
Rock Hill, SC4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Digital Support Specialist I. Be the first to apply!
Related searches
- digital media internship Fort Mill, York County, SC
- digital analytics Fort Mill, York County, SC
- digital strategy Fort Mill, York County, SC
- digital media Fort Mill, York County, SC
- digital design intern Fort Mill, York County, SC
- digital accessibility Fort Mill, York County, SC
- remote digital media Fort Mill, York County, SC
- digital print Fort Mill, York County, SC
- digital developer Fort Mill, York County, SC
- digital media sales Fort Mill, York County, SC