Senior DevOps Engineer

Senior DevOps Automation EngineerProdapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider. A "Great Place To Work® Certified™" company, Prodapt employs over 5,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.Prodapt is seeking a highly skilled and experienced Senior DevOps Automation Engineer to lead and drive strategic DevOps initiatives across multiple complex projects within a wireless network infrastructure environment. This role is critical to ensuring the successful deployment, scalability, security, and automation of solutions that support next-generation telecommunications services.ResponsibilitiesLead the design, implementation, and continuous improvement of DevOps best practices, including Continuous Integration (CI), Continuous Deployment (CD), automated testing, and Test-Driven Development (TDD).Design and maintain highly resilient, scalable, secure, and software-defined infrastructure platforms supporting telecom-grade availability and performance requirements.Automate operational processes to improve deployment speed, consistency, and platform reliability.Drive continuous improvement initiatives across infrastructure, deployments, monitoring, and incident response processes.Design and implement end-to-end automated deployment pipelines using GitHub, GitHub Actions, and Microsoft SQL Server (MSSQL).Build and manage environment promotion workflows across Development, Staging, and Production environments with minimal to no manual intervention.Optimize deployment processes to enable rapid and reliable software releases.Install, configure, and maintain Windows Server-based GitHub Actions self-hosted runners.Ensure high availability (99.9% uptime), secure network connectivity, performance monitoring, and operational health checks.Develop and maintain production-grade PowerShell automation scripts for:DeploymentBackupRollbackHealth checksValidationImplement robust error handling, transaction management, auditing, and logging capabilities.Integrate GitHub repositories with Jira to automatically link code branches and deployments to Jira tickets.Automate ticket lifecycle management, including status updates throughout the deployment pipeline.Enrich Jira tickets with deployment logs, build data, commit hashes, and deployment URLs.Design and support cloud-native solutions leveraging AWS, DynamoDB, Amazon Aurora, and Amazon Kinesis.Support database deployment automation and governance for enterprise applications.Implement and maintain monitoring, observability, and alerting solutions using Prometheus, Grafana, Kubernetes Monitoring, OpenTelemetry, Splunk, Zabbix, and Dynatrace.Proactively monitor production systems and rapidly troubleshoot performance, infrastructure, and deployment issues.Configure real-time deployment notifications via Slack and email.Integrate critical alerts with PagerDuty for rapid incident response and escalation management.Participate in on-call support rotations and production incident management.Implement DevOps security best practices, including branch protection policies, environment approval gates, GitHub Secrets management, GPG-signed commits, and role-based access controls.Ensure compliance with enterprise security and audit requirements.Develop deployment auditing mechanisms, including deployment tracking tables within MSSQL.Build dashboards and reports to monitor deployment frequency, success rates, failure trends, and operational KPIs.Maintain comprehensive documentation for infrastructure, automation solutions, and deployment processes.Design and implement automated backup and rollback strategies, achieving a Recovery Time Objective (RTO) of under 15 minutes, a Recovery Point Objective (RPO) of under 5 minutes, and a 30-day backup retention policy.Develop disaster recovery runbooks and automate restoration procedures.Optimize deployment processes to reduce deployment times from approximately 30 minutes to under 5 minutes through automation and parallel execution strategies.Improve storage efficiency by implementing incremental backup solutions and reducing backup costs.Document operational runbooks, conduct knowledge transfer sessions, and lead continuous improvement reviews.RequirementsBachelor's degree in Computer Science, Engineering, Information Technology, or a related technical field; equivalent industry experience will also be considered.10+ years of hands-on experience in DevOps, Infrastructure Automation, Site Reliability Engineering (SRE), or Platform Engineering.Proven expertise designing, implementing, and managing enterprise-scale CI/CD pipelines.Strong scripting and automation experience with PowerShell, Python, Bash, and Groovy.Experience with configuration management tools such as Ansible, Puppet, or Chef.Hands-on experience with GitHub and GitHub Actions, Windows Server administration, Microsoft SQL Server, AWS cloud services, Docker, and Kubernetes.Strong knowledge of monitoring, observability, and logging platforms.Experience integrating DevOps solutions with Jira, Slack, PagerDuty, and other enterprise collaboration tools.Understanding of database deployment automation and release management methodologies.Experience supporting highly available production environments with strict uptime requirements.Excellent troubleshooting, analytical, and problem-solving skills.Strong communication and stakeholder management abilities.