SOCIAL SERVICES REPRESENTATIVE

POSITION SUMMARYThe social worker assists with organization and execution of day-to-day social service activities initiated with Gordon Memorial Hospital District (GMHD) relative to resident care.CORE ACCOUNTABILITIESManages all aspects of the social services department operations effectively and efficiently.Identifies and meets resident care needs in relation to the areas of arranging for social services.Verifies payer source for new admissions, updating resident fact-sheets, tracking census and communicating with ombudsman.Reconciles and updates families on resident trust accounts.Gathers information and conducts investigations; including but not limited to resident concerns, grievances and potential abuse. Tracks and files reports in an accurate and timely manner with the state of Nebraska.Participates in the MDS, the care planning process, and PASRR screenings.Performs and maintains documentation; updates policies as needed.Promotes resident and staff safety in all aspects of responsibilities.Processes release of information requests according to departmental policies.Develops a plan that includes establishment of measurable goals, means of achieving the goals, and the progress of the individual.Advocates for residents and attends resident council meetings.Utilizes community resources and encourages resident participation as appropriate.Participates in Social Services care education and conferences.Assists in daily activities provided to residents and staff.Performs other duties as assigned.SCOPE OF IMPACTThis position acts as part of the interdisciplinary team in assessing the individual needs of the resident and participates in development and implementation of appropriate care plans.POSITION QUALIFICATIONSEducation:High School Diploma or equivalent requiredCompletion of Social Service course provided by NHCA within one year of hire date requiredAssociate’s degree and or Bachelor’s degree in social work or related field preferredRecreation therapist preferredExperience:6 months to 1 year related experience and/or training in nursing home social services and/or activities preferredLicensure and Certification:Completion of 36-hour Social Service course provided by NHCA required(must complete within one year)Current Nurse Aide licensure in the State of Nebraska preferredSocial Service Certification or equivalent qualifications preferredBasic Life Support (BLS) requiredKnowledge, Skills, and Abilities:Knowledge of:Policies and procedures of GMHDMedical TerminologyResident condition and perceiving objectives for continuance of care neededState and federal regulationsUniversal (standard), contact, and airborne precautionsSkills in:Customer serviceOrganizationUsing computers e.g. Word, ExcelIndependent judgmentClear and effective communicationOn-line record keeping and chartingAbility to:Communicate effectively with residents, families, staff, and visitors promoting a positive image of the nursing facilityCooperate with other employees to provide a friendly, caring, and courteous atmosphere for residents, staff, family, and visitorsDevelop a sense of trust between self and the resident/familyFollow proper safety procedures i.e. lifting, transferring, appropriate use of lifts and equipment and other occupational hazards.Accept and implement changePrioritizing and completing tasksConduct work with minimal direction while being self-motivated #J-18808-Ljbffr GORDON MEMORIAL HOSPITAL DISTRICT