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Client Support Specialist

DDB Solutions Inc.

Job Description

Job Description

Position Overview

The Client Support Specialist plays an important role in maintaining communication between DDB Solutions and its customers. This role focuses on coordination, follow-up, and accurate information management.

Candidates with strong organizational skills and a professional communication style are encouraged to apply.

Responsibilities

  • Respond to client inquiries via phone and email
  • Confirm appointments and service details
  • Maintain accurate client records in internal systems
  • Coordinate scheduling between field teams and customers
  • Provide updates regarding services and timelines
  • Assist with general administrative support

Benefits of Joining

  • Consistent full-time hours
  • On-the-job training
  • Growth potential within operations or leadership tracks
  • Team-focused work environment

Preferred Qualifications

  • Strong written and verbal communication skills
  • Basic computer proficiency
  • Ability to multitask in a structured setting
  • Professional demeanor and reliability

DDB Solutions promotes internal growth and values individuals who bring initiative and attention to detail to their role.

Vacancy posted 19 days ago
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