Table Games Assistant Shift Manager

Job Description

Job Description

Management reserves the right to change the essential duties of this position description from time to time as necessary. 

 

POSITION OVERVIEW: 

This position is responsible for all table games and guest play. This position will administer department policies affecting the Casino floor area. Be competent in working in all positions to train and assist with problem solving. Ensure transactions are done correctly and complete all shift paperwork. Will ensure compliance with gaming regulations and handle any disputes on the gaming floor to determine solutions within guidelines for guest satisfaction. 

 

This position ensures the confidentiality, security and accuracy of guest’s and team member’s records, and promotes positive guest and team member relations. Strong written and verbal communication skills are required and outstanding guest service to fellow team members, guests, vendors, etc. is expected. Regular attendance is required, and on occasion, later hours or weekend time may be required with project deadlines and a neat well-groomed professional appearance is essential at all times.

SUPERVISORY RESPONSIBILITY: 

This position directly supervises the Table Games department. 

 

ESSENTIAL FUNCTIONS: 

The essential function of the Table Games Assistant Shift includes but not limited to: 

• Responsible for staffing, scheduling and ongoing training and development for all Table Games team members.