Remote Principal Product Manager, Identity & Trust

Our category-leading mobile app, Tile tracking devices, and Pet GPS tracker empower members to protect the people, pets, and things they care about most with a range of services, including location sharing, safe driver reports, and crash detection with emergency dispatch. Life360 serves approximately 102.4 million monthly active users (MAU), as of June 30, 2026, across more than 180 countries. By continuing to innovate and deliver for our customers, we have become a household name and the must-have mobile-based membership for families (and those friends who are basically family). remote-first employees. Life360 is a Remote-First company, which means a remote work environment will be the primary experience for all employees. All positions, unless otherwise specified, can be performed remotely (within the US) regardless of any specified location above. We are building an AI native company where AI is an integral part of how we build and operate. You may be asked to demonstrate proficiency with AI tools, discuss how you leverage AI, or complete interview exercises without AI assistance. The Services/Identity team in Foundations owns the systems that decide who our members are and whether they can get in: account creation, sign-in, session management, and recovery for families across more than 180 countries. You'll work hand in hand with Security, Engineering, Data, Customer Care, Legal/Privacy, and our Growth/Onboarding teams to ensure members can access Life360 easily and worry free while protecting those systems from an increasingly sophisticated threat landscape. A parent opens the app to check on a teen's first drive. A grown child makes sure their aging parent arrives home safely. If the wrong person gets into an account, or a loved one gets locked out, we've created a trust-breaking moment. Identity is the front door to our members' most sensitive data, and it has to be effortless and secure. In this role, you'll own and execute the strategy for how Life360 determines who our members are and keeps them safe: identity, authentication, account sign-in, and account recovery. You'll own the problem end to end, from the sign-in experiences members see to the identity services, risk signals, and data models behind them. You'll set the bar for what a world-class consumer identity experience looks like, define the metrics that prove it, and drive alignment across engineering, security, privacy, customer care, and leadership. You're a force multiplier for every team that depends on identity, working directly with Foundations and Enterprise leadership to build the practices, systems, and knowledge that keep our members' accounts safe. Total compensation is inclusive of equity compensation in the form of Restricted Stock Units (RSUs) , as well as a comprehensive benefits package, including medical, dental, vision, financial, and other benefits. Define the vision, strategy, and roadmap for AuthN and AuthZ at Life360, along with the systems that power registration, member access, session management, credential lifecycle, and CIAM integration, across mobile, web, partner integrations, and agentic connectors, spanning both the member experience and the services behind it. Design account management and recovery that gets legitimate members back in quickly, without handing keys to an attacker. Balance friction against trust, and treat recovery as a security surface, not just a customer support flow. Partner with Security on Enterprise Tech to anticipate account takeover, credential stuffing, phishing, SIM-swap, and social engineering of our support channels, and build layered defenses before they show up in the data. Lead our roadmap for passkeys, passwordless and phishing-resistant authentication, step-up and risk-based authentication, and device-bound sessions, and drive adoption without breaking the experience for members on older devices or in lower-connectivity markets. Design identity for 180+ countries: phone-number-first behaviors, SMS and OTP deliverability and cost, regional carrier and device realities, localization, and regional regulatory requirements. Handle the identity questions unique to a family product: teen and minor accounts, age assurance, parental consent, circle membership, and who is allowed to see what, in line with privacy and compliance obligations such as COPPA and GDPR. Define company-wide identity and trust KPIs (account takeover rate, sign-in success, recovery success, time to recover, false positive rate, support contacts per account issue, passkey adoption) that let product and engineering move fast without second-guessing the foundation. Drive the telemetry, fraud signals, and detection approach so teams can see abuse, friction, and drop-off across the entire identity journey. Turn threat models, incident learnings, and identity data into sharp narratives for executives: where we're exposed, what it costs us, and where to place the bets now. Partner with teams across the company, including growth, subscriptions, partnerships, and Customer Care, so identity decisions serve every product and integration that depends on them. Deep, hands-on experience owning consumer identity, authentication, account security, or trust products at scale, ideally for a global consumer app with tens or hundreds of millions of users Strong cybersecurity depth: you can talk fluently about threat modeling, account takeover, fraud and abuse, MFA, passkeys/FIDO2/WebAuthn, OAuth/OIDC, session management, and credential security, and you hold your own with security engineers and the CISO's team Real empathy for members: you know that a locked-out parent or a worried teenager is on the other end of every flow you design Full-stack product ownership: comfort with backend identity services and APIs, and equal care for the mobile and web experience, including login, onboarding, and recovery UX Global mindset: experience launching and operating identity flows across many countries, regulatory regimes, languages, and device and carrier environments experience with minors' accounts or age assurance is a plus Experience driving alignment across large, matrixed organizations, including Engineering, Security, Legal, Privacy, and Customer Support you use quantitative data and qualitative signal to define what good looks like, run experiments, and hold the bar there Medical, dental, vision, life and disability insurance plans (100% paid for employees) Mental Wellness Program & Employee Assistance Program (EAP) for mental well-being Generous time off: flexible PTO, companywide holidays throughout the year plus summer and winter shutdowns Learning & Development programs Equipment, tools, and reimbursement support for a productive remote environment Members Before Metrics - We focus on building an exceptional experience for families. Our Commitment to Diversity We believe that different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better results. It fuels our innovation and connects us closer to our customers and the communities we serve. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their authentic best selves to work. We are an equal opportunity employer and value diversity at Life360. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any legally protected status. We believe that a diversity of perspectives and experiences create a foundation for the best ideas. Come join us in building something meaningful. LI-Remote