Secret-Cleared Service Desk Technician - Tier 1/2 Support
Kwaan Bear Technology
Kwaan Bear Technology is seeking a Service Desk Technician – Associate to provide Tier 1 and Tier 2 support to end users at Aberdeen Proving Grounds, MD. The role focuses on resolving hardware, software, and peripheral issues and escalating complex cases as needed. This position requires an Active Secret Clearance, DoD 8570/8140 compliance, and ITIL v4 Foundation with CompTIA Security+ CE. You will collaborate with network services and engineering teams under the Technical Lead. #J-18808-Ljbffr Kwaan Bear Technology
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Secret-Cleared Service Desk Technician - Tier 1/2 Support in Annapolis, MD vacancy
- People, Technology & Processes, LLC seeks a Help Desk / Customer Support Technician (Tier 1-2) for Aberdeen Proving Ground, MD. You will be the central... ...supporting CAC PINs and smart card logon. US citizenship and Secret clearance are required; DoD CE certification must be...Suggested
- Paycom is seeking a Help Desk / Customer Support Technician (Tier 1-2) at Aberdeen Proving Ground, MD 21005. The role requires U.S. citizenship and an Active Secret clearance, with interim Secret before starting. You will provide Tier 1-2 IT customer support at ATEC HQ,...SuggestedInterim role
- ...Competitive compensation Fun, supportive workplace culture Pay... ...environment Job Title: Help Desk Technician - Tier 2 Full Time - In Office -... ...ICSI is a leading Managed Service Provider (MSP) dedicated to... ...lbs Ability to communicate clearly over the phone #J-18808-Ljbffr...SuggestedFull timeWork at office
- ASRC Federal is actively seeking a Service Desk Technician with a minimum active DoD Secret clearance to support DEVCOM-CBC at Aberdeen Proving Ground, MD. You’ll work as a senior member of the IT Mission Support Desk, handling Level II escalations and coordinating with...Suggested
$40k - $80k
...Subcategory Technical Support Schedule Full-Time... ...Clearance Required Secret Clearance Level... ...Responsibilities Provide Tier I and Tier II... ...alongside network services, software systems engineering... ...Diploma with two (2) years of relevant... ...an IT or Service Desk environment....SuggestedFull timeWork at officeRemote workShift work$43k - $50k
...Morgan 6 "M6" is a Service-Disabled Veteran-Owned... ...skill sets to support critical U.S. Government... ...The IT Support Technician at the US Naval Academy... ...: Provide Tier 1 support by... ...service Offer Tier 2 support, including... ...track the Web Help Desk (WHD) software and...Full timeTemporary workWork experience placementRemote workMorgan 6 Inc
Annapolis, MD1 day ago$20.83 - $26.25 per hour
...Overview The Customer Service Representative,... ...first-line technical support for users of enterprise... ...efficient handling by higher‑tier teams. Follow clearly defined escalation paths and service desk runbooks, handing off... ...and maintain a SECRET security clearance...Contract workWork experience placementWork at officeASM Research, An Accenture Federal Services Company
Annapolis, MD5 days ago$16 - $33.99 per hour
...Total Wine & More is seeking Service Desk Technician to join our Technology team.... ...will provide frontline IT support to store and corporate staff... ...when necessary, and maintain clear, consistent communication with... ...field preferred Less than 1 year Minimal experience required...Hourly payMinimum wageWork at officeRemote workWeekend workAfternoon shiftEarly shift- TeamLogic IT is seeking a diligent MSP Level 1 Technician to provide remote and on-site support to SMB clients in Maryland and beyond. You will handle hardware and software installation, maintenance, and troubleshooting with a focus on delivering a positive customer experience...Remote job
$16.83 - $19.23 per hour
...highly motivated Call Center IT Support Technician to support the Anne Arundel... ...-through, you will provide Tier 1 help desk support with PC, network,... ...Your exceptional customer service skills and willingness to... ...facing consulting engagements Clear, concise, and accurate...Hourly payPermanent employmentContract workWork at officeLocal areaRemote workLong distanceMonday to Friday$58.1k
...play a crucial role in supporting the clinical environment... ...ESSENTIAL RESPONSIBILITIES 1. Image Management &... ...advancements and clinical needs. 2. Project Management &... ...Stakeholder Engagement Clearly communicates to... ...a strong commitment to service excellence. Ability to work...For contractorsWork at officeLocal areaRemote work$50k - $60k
...offers an array of government-compliant back-office solutions to support our teaming partners within the GovCon space. We are working... ...continued professional growth Responsibilities Provide Tier 1 and 2 technical support for Windows-based laptops, Microsoft 365, and...Temporary workFor contractorsWork at office- Amentum is seeking a Call Center IT Support Technician to provide Tier 1 help desk support for desktop PCs, peripherals, and communication tools in Annapolis, Maryland. You will assist users via phone, email, chat, remote, or in-person interactions and help maintain incident...Remote job
- ...a dynamic professional services firm dedicated to partnering... ...Operator II to support a large-scale Army test... ...related field and two (2) years of experience;... ...obtain and maintain a Secret security clearance. Must... ...be able to communicate clearly and concisely, both orally...Contract workWork at office
- Amentum is seeking a Call Center IT Support Technician to assist the Anne Arundel County Office... ..., Maryland. You will provide Tier 1 help desk support for PCs, printers, tablets, and... ...other peripherals, using strong customer service skills to resolve issues via phone, chat...Remote jobWork at office
$89.26k - $151.74k
...seeking an experienced Service Desk Manager to lead... ...enabled IT service desk supporting a federal technology program... ...lifecycle of a single-tier service desk, with... ...comfortable managing technicians, owning KPIs, and engaging... ...-adjacent environment 2+ years of experience...Full timeContract workWork experience placementWork at officeLocal areaRemote workICF
Annapolis, MD3 days ago- ...Technologies is seeking an IT Technician to support our Managed Services operations from our... ...teammates and customers in a clear, helpful manner. Contribute... ...as escalation point for Tier 0 (Green) Technicians... ...Experience & Core Competencies ~2-3 years of experience as...Work at officeLocal areaRemote workShift work
RedZone Technologies
Annapolis, MD2 days ago - Cherry Bekaert Recruiting & Staffing partners with an international organization to fill an IT Support Technician role in Annapolis Junction, MD. The position is hybrid, with four days in the office and one remote day per week, supporting day-to-day technology operations...Remote jobWork at office1 day per week
$29.75 - $40.25 per hour
...Currently Possess Top Secret/SCI Clearance Level Must... ...Job Family Technical Support Services Job Qualifications... ...Customer Service, Help Desk Support Certifications... ...Description HELP DESK TECHNICIAN IV Transform... ...Certs Security+CE PWS 9.1 GDIT IS YOUR PLACE At...Hourly payTemporary workImmediate startRemote workWorldwideFlexible hours- Absolute Business Solutions Corp. seeks a Mid-Level Help Desk Technician to support the AFNCR ITS-2 program at Joint Base Andrews. You will coordinate IT... ...ensure timely resolution. The role requires an active Secret clearance, DoD experience, and on-site work with a scheduled...Afternoon shift
$29.75 - $40.25 per hour
...Currently Possess: Top Secret/SCI Clearance Level... ...Job Family: Technical Support Services Job Qualifications: Skills... ...Service, Help Desk Support Certifications... ...Description: HELP DESK TECHNICIAN IV Advance how our customers... ...: Security+CE PWS 9.1 GDIT IS YOUR PLACE Growth...Hourly payTemporary workImmediate startWorldwideFlexible hours$65k - $89k
...for a talented and passionate Help Desk Specialist 0 who would support one of our clients located in the Annapolis... ...hours a day. Small team providing service availability monitoring and help... ...co-workers and customers. Provide tier 1 response to customer service requests...Contract workLocal areaImmediate startShift workRotating shift- ...high-value IT consulting services that align technology... ...As an MSP - IT Client Support Technician, plays a pivotal role... ...top-notch help desk and desk-side assistance... ...between end-users and Tier 2/3 support teams, ensuring... ...technical information in a clear and understandable...Temporary workRemote workWork visa
OmegaCor Technologies
Millersville, MD4 days ago $75.2k - $158.1k
...Technical Intelligence (WTI) Analysts to support mission-critical Government programs focused... .... Qualifications CLEARANCE: Active Top Secret/Sensitive Compartmented Information (TS/... ...disclosing compensation ranges to establish clear expectations for applicants. Compensation...Full timeContract workWork at officeFlexible hours- ...L2 Desktop Support Engineer Location: Kansas... ...for providing Tier 2 (L2) support to customers... ...resolved by Tier 1 (L1) and providing... ...coordinating depot services). Tier 2 (L2) will... ...and the way the Help Desk operates. Tier 2... ...to certified technicians, they are not necessarily...Full timeRemote workWeekend work
JConnect Infotech
Glen Burnie, MD1 day ago $85k - $141.6k
...Description & Requirements Unlock the secrets of intelligence with MANTECH! Join a... ...career and customer-oriented Intelligence Support Engineer to join our team in Annapolis Junction... ...of experience OR Master’s Degree and 2+ years, OR a PhD with 0+ years of progressively...Hourly payContract workTemporary workWork experience placementWork at officeLocal areaRemote workManTech International Corporation
Annapolis, MD3 days ago- ...DESCRIPTION Job Title: AV Technician Job Type: Dispatch/... ...will provide onsite support for desktops, audio-... ...SOPs. Must-Haves ~2–4 years of experience... ...communication, customer service, and documentation skills... ..." known for delivering clear and succinct messages...Long term contractRemote work
Sky Systems, Inc.
Annapolis, MD6 days ago $35k - $50k
...successful candidate will provide support to customer in the Annapolis,... ...a strong background in network services and security, with a passion... ...U.S. Citizenship Active SECRET Clearance CompTIA Security+ certification Minimum 2 years' hands-on IT network administration...Local areaATOLLO
Annapolis, MD27 days ago- ...SynergyECP has an opening for an IT Field Support Specialist to support our end-user community by providing Tier 2 and Tier 3 on-site and remote supports for computer... ...talented, dedicated staff to provide a broad range of services to the defense and intelligence industries. Our...Work at officeImmediate startRemote workShift work
SW Complete
Annapolis, MD3 days ago $18 - $23 per hour
...Success in This Role, You Must Have: ~ High School Diploma ~1 year of previous medical office experience and intermediate computer... ...funding. ~ Wellness dollars ~401(k) Employer Match ~ Free services at any of our imaging centers for you and your immediate family....Hourly payWork experience placementWork at officeImmediate startMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Secret-Cleared Service Desk Technician - Tier 1/2 Support. Be the first to apply!
Related searches
- mri tech aide Annapolis, MD
- IT assistant Annapolis, MD
- technical analyst Annapolis, MD
- tech assistant Annapolis, MD
- desktop support analyst Annapolis, MD
- help desk administrator Annapolis, MD
- technical support assistant Annapolis, MD
- technical support specialist Annapolis, MD
- tech aide Annapolis, MD
- technical associate Annapolis, MD