Remote Support Specialist
$18.09 - $54.26 per hourTrane Supply
California
- Remote job
- 경력 탐색우리의 미션에 함께하세요! 건물, 주택, 그리고 운송 분야에서 쾌적하고 지속 가능하며 효율적인 기후 솔루션을 선도하는 글로벌 기업으로서, 우리는 지구를 최우선으로 생각할 책임이 있습니다. 저희는및 당사의 다양한 사업을 통해및저희에 대해 알아보세요직장과 가정에서 성공할 수 있도록 설계되었습니다.우리는 과감하게 나아갑니다.**작업 위치:**현장 근무(5일)Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at, and through our businesses including andLearn about our designed for you to Thrive at work and at home.We boldly go.**Where is the work:**On-Site (5 days)Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at, and through our businesses including andLearn about our designed for you to Thrive at work and at home.We boldly go.**Where is the work:**Remote within Geography**Primary Duties and Responsibilities:**A Remote Support Specialist (RSS) is a unique position dedicated to supporting Trane Digital Services and Connected customers. The RSS will utilize Trane Connect and Command Center to enable/map/tune equipment analytics, view remote diagnostics, perform remote Digital Inspections, and capture follow-up items/details in the Trane Connect platform. Duties include, but are not limited to, responding to on-demand call, monitoring critical building metrics, checking systems for operational integrity, and making small-scale adjustments to a building system program. The Remote Support Specialist is part of the Digital Services Team and works in collaboration with all other team members as well as customers.**Exceptional written and verbal communication skills are critical to the success of the RSS role.****Required Qualifications:*** Technical diploma in the field of building mechanics, refrigeration, or industrial automation, and a minimum of five years of experience in a similar position, or an equivalent combination of work and education.* Strong communication skills.* Mathematical aptitude.* Reasoning ability.**Physical Efforts:**The physical efforts described below represent the efforts required when performing tasks related to the position. Reasonable accommodations may be provided to individuals with disabilities who are unable to perform the primary tasks.The position holder must frequently stand and walk, use hands to feel and manipulate, speak, and listen. They may occasionally walk, reach, bend, kneel, squat, or crawl. They may also occasionally sit. They regularly lift and move objects weighing up to 10 pounds, frequently lift objects weighing up to 40 pounds, and occasionally lift objects weighing over 40 pounds. This position requires the ability to see up close, far away, and around oneself, distinguish depth and colors, and focus.**Work Environment:**The work environment characteristics described below represent those encountered by employees when performing tasks related to their position. Reasonable accommodations may be provided to individuals with disabilities who are unable to perform the primary tasks.This position requires working outdoors, in mechanical rooms, and potentially in extreme conditions and temperatures. During the course of duties, the employee is often exposed to moving mechanical parts, heavy equipment, precarious and elevated locations, wet conditions, airborne vapors and particles, vibrations, and risks of electrical shocks (high voltages). They may occasionally be exposed to toxic or caustic chemicals. The noise level in the work environment is typically high.Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.**Annual Base Salary Range or Hourly Base Pay Range:**TBD**Compensation Type:**Hourly**Incentive Eligible:**No**Sales Commission Eligible:**No**Eligible for Referral Bonus:**Yes**Disclaimer**: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.**Band:**03**Stream:**TechnicianWe offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.**Annual Base Salary Range or Hourly Base Pay Range:**$28.64 - $44.31**Compensation Type:**Hourly**Incentive Eligible:**No**Sales Commission Eligible:**No**Eligible for Referral Bonus:**Yes**Disclaimer**: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.**Band:**03T**Stream:**Technician**Thrive at work and at home:*** Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!* Family building benefits include fertility coverage and adoption/surrogacy assistance.* Paid time off includes up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave.* 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.Disclaimer: Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations**Safety Sensitive Role:**YesThe company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.**연간 기본급 범위 또는 시급 기본급 범위**$18.09 - $54.26**보상 유형:**시간별**인센티브 대상**No**판매 수수료 대상**No**면책 조항**: 당사는 이 직무에 대해 다양한 요소를 고려하여 경쟁력 있는 보상을 제공하기 위해 노력하고 있습니다. 실제 보상 수준은 경력, 성과, 지역, 학력, 경험, 출장 요건, 노조 소속 여부 등 여러 요소에 따라 달라질 수 있습니다. 당사의 보상 범위는 일반적으로 해당 국가의 전국 평균을 기준으로 산정됩니다. 또한, 복리후생은 지역, 사업 부문, 노조 참여, 직원 신분 등에 따라 달라질 수 있습니다.**직장과 가정에서 모두 성장하세요:*** 복리후생은 귀하와 가족에게 입사 첫날부터 적용되며, 건강보험과 넉넉한 인센티브를 제공하는 종합 웰니스 프로그램을 포함합니다 - 우리는 배려할 용기가 있습니다!* 가족 형성 지원 혜택에는 난임 치료 보장과 입양/대리출산 지원이 포함됩니다.* 유급 휴가에는 최대 15일의 휴가, 유급 공휴일, 병가 및 자원봉사와 육아휴직을 지원하기 위한 추가 옵션이 포함됩니다.* 401K 매칭 기여금, 회사 프로그램을 통한 교육 및 훈련 기회와 함께 학비 지원 및 학자금 대출 부채 지원.면책 조항: 제공되는 복리후생은 근무지, 단체협약 및 지역/주 규정에 따라 달라질 수 있습니다안전 민감 직무Yes회사는 특정 직무를 안전 민감 직무로 지정합니다.
- J-18808-Ljbffr Trane Supply
Vacancy posted 1 day ago
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