Site Reliability Engineer III

Site Reliability Engineer III

Location: Plano, Texas (Hybrid)

Duration: 18 months

Role Overview

We are seeking a Site Reliability Engineer to support the production and operations of critical applications. This role focuses on establishing and improving monitoring to measure end-to-end performance and availability. The ideal candidate will ensure operational readiness by evaluating application performance, reliability, scale, and resiliency, while also identifying and triaging production issues to determine the root cause.

Key Responsibilities

• Perform full-stack triaging of alerts to identify the root cause of application performance and stability issues.
• Work with product owners and other stakeholders to define and track service level objectives (SLOs).
• Design and develop dashboards and reports to communicate key performance metrics.
• Identify opportunities to improve alerting posture and update alerts accordingly.
• Collaborate with the engineering team to understand application architecture and perform single-point-of-failure analysis.
• Create and derive NFR/Workload models to ensure performance and resiliency are considered early in the software development lifecycle.
• Execute performance and chaos tests, analyzing results with APM tools to identify stability issues.
• Document findings, analysis, and results, presenting them to stakeholders.
• Perform analytics on past incidents to understand root causes and implement automation to reduce recurrence.
• Demonstrate proficiency with DevOps tools such as JIRA, BMC Remedy, and ServiceNow.

Required Qualifications

Experience: 8 to 10 years of information technology experience, with over 6 years on a DevOps, SRE, or performance engineering team.

Technical Skills:

• Experience triaging production issues using APM tools (e.g., Dynatrace, AppDynamics, Prometheus, Grafana) and log aggregation tools (e.g., Splunk, ELK).
• Strong experience in Java and front-end development (React JS, Angular).
• Proficiency with Apache/Tomcat middleware and Java/RESTful services frameworks.
• Backend database experience with Oracle, SQL Server, or Hadoop.
• Strong scripting skills in Python, UNIX, or Perl/Shell.
• Experience with CI/CD tools such as Bitbucket, JFrog Artifactory, Jenkins, Terraform, and Ansible.
• Knowledge of SRE concepts like SLIs/SLOs and error budgets.
• Experience with the Agile/Scrum methodology.

Education: A college degree or equivalent work experience is required.

Preferred Qualifications

• Proficiency in system, network, security, and database operations.
• Experience with tools such as Tanium or BMC TrueSight Orchestration.
• Experience with command-line interfaces (CLI), third-party APIs, and integration.
• Server administration experience with Red Hat Enterprise Linux and Windows Server.
• Understanding of developing fault-tolerant solutions and knowledge of horizontal scaling and high availability.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or View phone number on click.appcast.io. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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