Claims Business Analyst

Claims Business AnalystThe salary range for this job posting is $69,152.00 - $123,921.00 annually + bonus + benefits. Pay Type: SalaryThe above represents the full salary range for this job requisition. Ultimately, in determining your pay and job title, we'll consider your location, education, experience, and other job-related factors, and will fall within the stated range. Your recruiter can share more information about the specific salary range during the hiring process.Encova Insurance has an immediate opening for a Claims Business Analyst for our Columbus, Ohio corporate location. In this role, you will work a hybrid schedule and as such, the expectation is that you reside within a reasonable commute to our office.We can hire at multiple seniority levels depending on candidate qualifications and the posted compensation range is inclusive of all levels.As a Business Analyst II, you must have a minimum of two years of experience working with Guidewire ClaimCenter. Preferred qualifications include at least two years of commercial coverage experience, two years of claims business process experience, and attainment of the Guidewire Certified Associate certification.As a Business Analyst III, you must have a minimum of three years of experience working with Guidewire ClaimCenter. Preferred qualifications include at least three years of commercial coverage experience, three years of claims business process experience, attainment of the Guidewire Certified Associate certification, and experience with Cloud Integration Framework implementations or support.JOB OBJECTIVE: To serve as a liaison between the business groups and IT, working closely with business partners to enable business success through IT solutions. The IT Business Analyst primary responsibility is to formulate and define requirements based on user needs and a good understanding of applicable business systems. They also serve as key partners to the IT Quality Assurance team to ensure requirements are converted to effective test plans, and to System Analyst, Architects, Development Teams and Project Managers for decisions on the design of technology solutions to meet the business requirements.ESSENTIAL FUNCTIONS:Works with business representatives to define and document business problems.Analyzes the problems defined and makes recommendations on possible solution alternatives.Creates functional specifications to translate business requirements into application or process enhancements.Facilitates the understanding, clarification, and implementation of business requirements and works with key partners in IT to turn those into functional system designOwner or Subject Matter Expert (SME) for at least one discipline within an Encova Product (i.e. – Workers' Compensation Claims, Personal Lines Policy, Commercial Lines Claims, etc.)System Development Life CycleDemonstrates working knowledge of the system development life cycle and associated tools used by Encova throughout the SDLC process.Application Incident ManagementValidates incidents against business requirement documentation to verify whether an incident is a production defect or an enhancementReviews application incidents to determine root cause.Consistently able to propose, document and implement acceptable workarounds for incidents with little help from the development teamCollaborates with business partners for approval on acceptable workaroundsQuality Assurance TestingCollaborates with QA analysts on the development of appropriate test plans and test cases based on the functionality written in business requirement documentationExecutes test case scenarios and documents test resultsProject ManagementDemonstrates working knowledge of the project management methodology and associated tools used by Encova throughout the Demand Management process.Completes all project tasks in accordance with the timeline outlined within each assigned projectAssists Project/Program Managers on running small Projects that are part of a Program, the scope of each project should be no more than 2 months of development work while working with no more than 1 Agile Development Team.OTHER FUNCTIONS:Apply current division and department standards.Available for on-call production problem resolutionMaintains and continues development of information technology concepts and fundamentals.Performs other duties as assigned.POSITION REQUIREMENTS:Analytical Thinking & Problem SolvingAble to elicit, decipher and document technology needs to overcome problems faced by our business.Creative ThinkingAbility to look at needs of stakeholders from different perspectives and suggest ways to communicate needs in a way that can be understood by ITIndustry/IT KnowledgeUnderstands the Products offered by Encova and how Encova IT SDLC can impact our Corporate initiativesFacilitation & NegotiationAbility to moderate group discussions and enable participants to articulate their thoughts and ideas.Ability to apply the proper process based on audience to attain the expected outcomes.Oral and written CommunicationAbility to express ideas, information or other content in a clear and professional manner.Ability to actively listen to ensure ideas generated by stakeholders are clearly understoodAbility to lead demos and communicate enhancements to the appropriate business areas.EXPERIENCE AND SKILLS:Required:Bachelor's Degree in Management Information Systems, Computer Science, Mathematics, Business or other related field or equivalent three years of information technology or insurance experienceOne year of experience as a Business Analyst, including but not limited to:Requirements developmentTest Case developmentSDLC monitoringPreferred:At least three years of Business Analyst experienceAny of the following certifications:Certified Business Analyst Professional (CBAP)Master of Insurance Business Analysis (MIBA)Customer Experience Professional Association (CXPA)UX Design CertificationThis position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. This description reflects the nature and level of work performed by associates in this position. It is not an all-inclusive inventory of duties, responsibilities and qualifications required. It provides an accurate overview of the work and skills needed to perform this position. Because job content may change from time to time, Encova Insurance reserves the right to add and/or delete functions from this job as it deems necessary for business reasons.Ready to join our team? At Encova Insurance, we firmly believe that our associates drive our company's success by delivering unrivaled service to our customers. With success in mind, we make an ongoing effort to provide an environment that offers challenging, stimulating, and financially rewarding opportunities. Join us to discover a work experience where you can learn and grow to your fullest potential.What you can expect from usIn addition to a competitive compensation package, we offer a comprehensive benefits package designed to support the well-being and growth of our associates. Available benefits (subject to any policy or plan changes) include, but are not limited to:Health, Dental & Vision InsuranceCompany-provided life and income protection plansEligibility to participate in a company incentive bonus program401(k) Retirement Plan - 100% company match up to 7% on annual salaryPaid Time Off, Paid Holidays, and Floating HolidaysFlexible Work Arrangements - Hybrid and remote depending on the roleWe believe that happy, healthy associates are the foundation of great work. Join us and thrive both professionally and personally.Encova Insurance is an EOE/E-Verify employer.