State Veteran Service Officer II

The work we do matters! Hiring Agency: Veterans Affairs - Agency 28 Location: Lincoln, NE Hiring Rate: $22.502 Job Posting: JR2026-00027787 State Veteran Service Officer II (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): Job Description: The Nebraska Department of Veterans’ Affairs is seeking a dedicated and service-oriented professional to join our team as a State Veteran Service Officer. This position offers a rewarding opportunity to make a meaningful difference in the lives of Nebraska’s veterans and their families. Under immediate to general supervision, learns to advise and represent veterans and their dependents in presenting their claims for benefits to the U.S. Department of Veterans Affairs (V.A.); performs related administrative work as required. EXAMPLES OF WORK: (A position may not be assigned all the duties listed, nor do the listed examples include all the duties that may be assigned.) Direct and conduct evaluations of ratings on veterans' claims to determine validity. Completes progressively increasing case load as assigned by agency management. Direct the preparation of appeals on under-evaluated and denied cases. Conduct hearings on veterans' benefits before appropriate agencies. Advise post and county service officers of evidence needed to develop, process or reopen to increase a veterans' claim. Direct and engage in the counseling of veterans and dependents of available benefits and assists them in filing claims. Originate and answer correspondence. Plan and participate in public relations activities and educational events. Requirements / Qualifications: Minimum Qualifications: High school education plus veteran with honorable discharge and resident of Nebraska for one year prior to appointment. Other: Traveling within the service area is a regular and necessary expectation of this role. KNOWLEDGE, ABILITIES, AND SKILLS: Knowledge of: Federal and State policies and regulations concerning Veterans. Ability to: complete progressively increasing case load meeting agency standards for thoroughness and accuracy; obtain facts through interviewing techniques, correspondence, and research; represent clients at hearings or other forums. If you're currently employed by the State of Nebraska, please don't apply through this external career site. Instead, log in to Workday and open the Jobs Hub - Internal Apply app from your home landing page. You can access Workday anytime through the Link web page: Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. Click here for a video tutorial. Contact View email address on click.appcast.io for additional support. Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!