Store Manager - City Brew (Cody, WY)

Store Manager

City Brew Coffee is dedicated to providing exceptional coffee experiences to our community. We pride ourselves on high-quality products, outstanding customer service, and a welcoming atmosphere. Our team is passionate about coffee, and we strive to create a place where customers can relax, connect, and enjoy the perfect cup.

Our Store Managers live and lead by The Three Things that define success at City Brew:

• Inspire Motivate, coach, and develop your team to deliver exceptional service and embody our "Serve Without Compromise" culture.
• COGS Control Drive profitability through effective inventory management, waste reduction, and strong cost-of-goods oversight.
• Labor Control Optimize scheduling and staffing to meet business needs while maintaining productivity and payroll efficiency.

General Responsibilities:

• Responsible for the daily planning, management, and leadership of a City Brew retail store/kiosk, including exceptional product quality, guest service, inventory control, cost management, and other duties as assigned by the District Manager and Corporate Office.

What You'll Do:

• Recruit, hire, train, and develop a high-performing team in alignment with City Brew standards and payroll budgets.
• Lead by example in delivering exceptional guest service and product quality.
• Manage store financial performance, including budgets, labor, and cost of goods.
• Maintain strict cash handling procedures and conduct regular audits.
• Ensure cleanliness, organization, and maintenance of all store areas.
• Oversee inventory systems to maintain optimal stock levels while minimizing waste and shortages.
• Execute and support marketing initiatives, including POP placement and local store engagement.
• Ensure compliance with all company policies, procedures, and operational standards.
• Partner with the District Manager and Corporate Office on employee relations matters, including hiring, discipline, evaluations, and investigations.
• Support employee engagement and recognition initiatives.
• Communicate effectively with leadership regarding store performance, staffing, and operational needs.
• Complete all additional duties as assigned to support store success.

What We're Looking For:

• Strong leadership and team development skills
• Proven ability to manage operations, budgets, and performance metrics
• Excellent communication and interpersonal skills
• Ability to multitask and prioritize in a fast-paced environment
• Working knowledge of service industry operations, preferably coffee or retail
• Ability to maintain confidentiality and professionalism
• Passion for coffee and creating exceptional guest experiences

Education and Experience:

• Previous management experience required
• Experience in retail, food service, or coffee industry preferred

Physical Requirements:

• Ability to stand for extended periods
• Ability to lift and carry store supplies and equipment
• Maintain stamina throughout scheduled shifts

Why Join City Brew? A welcoming team and culture built on honesty, positivity, and improvement:

• Your contributions are recognized and celebrated through our Rewards & Recognition Program, designed to spotlight the amazing work you do.
• You'll have the chance to make a real impact, grow your career, and shape the future of a brand built on quality, community, and connection.
• Free/discounted drinks and chance to share your love for coffee with others

Apply today to join the Brew Crew and help us live out The Three Things every day!