Compliance Coordinator

Job Description

Job Description

Who We Are
Advantage is redefining what it means to be a pharmacy for people with serious behavioral health conditions. We specialize in serving patients with schizophrenia, bipolar disorder, substance use disorder, and related challenges—patients who are often overlooked by traditional healthcare systems. We provide advanced pharmacy services and wraparound care that ensure patients can access and stay on complex medications. We offer in-home and community-based injection support, help patients navigate insurance and prior authorizations, and work closely with providers to overcome barriers to treatment. By strengthening connections between patients, care teams, and support systems, we make it possible for people living with behavioral health challenges to achieve stability and long-term success.

Job Overview:

In the Compliance Coordinator role, you will work under the supervision of the VP of Compliance and Risk Management. You will be responsible for ensuring our facilities and staff are fully compliant with all state and federal regulations at all times. You will also assist in resolving conflicts, completing tasks in a timely manner, and be comfortable communicating with those within and outside of the company. Success in this role will be demonstrated by being able to prioritize tasks and meet deadlines.

Benefits:

• Vacation and Sick Pay

• Day shift schedule

• Nights and Weekends Off

• Medical/Vision/Drug Insurance

• Dental Insurance

• 401k Plan with Matching up to 5%

• Tuition Reimbursement Program

• Referral Bonus Program

• Life Insurance

• Wellness Resources

• 9 Holidays and 2 Floating Holidays based on tenure

Responsibilities:

• Assist in the maintenance, tracking, and filing of complete and accurate licensing, credentials and other operations-related records

• Conduct research and stay up-to-date on state and federal regulations and policies

• Release information to requesting agencies and public inquiries as required by law in a sensitive and professional manner

• Help develop internal licensing workflows and streamline processes

• Process and assist in preparation of applications on behalf of the company for both new and existing pharmacies to ensure compliance and completeness of licenses and agreements with Medicare, state Medicaid agencies, federal, state and local licensing agencies and private health insurance companies

• Notify all pertinent Company personnel regarding new insurance contracts, fee schedules, and updating the Company’s Payer database

• Interact professionally and ethically with team members, all levels of management, government agencies and commercial payer personnel

• Assist in oversight of pharmacy activity to ensure regulatory and/or contractual compliance obligations

• Perform ad hoc tasks as required

Required Skills:

• Previous experience in an administrative role

• Previous experience working in healthcare

• Excellent verbal and written communication skills

• Strong attention to detail and follow through

• Ability to take initiative to problem solve

• Ability to prioritize tasks and meet deadlines

• Typing speed 60 WPM or higher

• Microsoft Office Intermediate to Expert Level

Education and Experience:

• Associate degree in healthcare or business administration

• Knowledge in credentialing and compliance of pharmacies

• Proficiency with SmartSheet and/or Google Workspace

Working Conditions:

• Full-time, typically requiring 40+ hours per week

• Work is performed in an office setting

• Prolonged periods sitting at a desk and working on a computer

• Must be able to lift up to 15 pounds at times

• Able to travel as needed

Why Join Us
At Advantage, you’ll be part of a mission-driven organization that blends clinical expertise with compassion. We believe in meeting patients where they are—whether physically, emotionally, or financially—and providing care that restores stability and dignity.

If you want your work to directly improve lives, strengthen healthcare systems, and bring hope to people and families facing behavioral health challenges, Advantage is the place to make an impact.

Advantage Healthcare Services is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.