Field Service Technician

Job Description

Job Description

Quest International | Field Service Engineer I – New York, New Jersey & Pennsylvania

Pay: $20.00–$29.00 per hour, depending on experience and qualifications, plus applicable overtime
Employment Type: Full-Time, Temp-to-Hire
Location: Field-Based – New York, New Jersey & Pennsylvania Service Territory
Travel: Up to 80%, including overnight assignments
Start Date: ASAP

Quest International, Inc. is seeking a  Field Service Engineer I to install, maintain, troubleshoot, and repair medical and industrial equipment at customer locations throughout the assigned service territory.

You do not need previous biomedical equipment experience to qualify.

If you have hands-on experience repairing electronics, industrial equipment, or electro-mechanical systems, we encourage you to apply.

We also welcome candidates with relevant military technical training in electronics, avionics, or equipment maintenance.

Quest provides equipment-specific technical training to help qualified technicians develop the skills needed to service assigned customer equipment.

• Install, inspect, maintain, troubleshoot, and repair medical, electronic, and electro-mechanical equipment at customer sites.

• Perform preventive maintenance, corrective repairs, and functional testing.

• Diagnose electrical and mechanical failures using digital multimeters, wiring diagrams, schematics, and service manuals.

• Troubleshoot equipment to the Field Replaceable Unit (FRU), module, assembly, or component level.

• Identify and repair problems involving wiring harnesses, sensors, power supplies, motors, and sensitive electronic components.

• Replace defective boards, modules, wiring assemblies, and other serviceable parts.

• Verify equipment operation according to manufacturer specifications.

• Maintain accurate electronic work orders, service reports, and repair documentation.

• Communicate professionally with customers and coordinate with Quest's technical support and dispatch teams.

• High school diploma or equivalent.

• At least one year of relevant hands-on equipment repair, electronics, electrical, electro-mechanical maintenance, or field-service experience.

• Demonstrated ability to troubleshoot electronic, electrical, or electro-mechanical equipment.

• Experience using a digital multimeter or comparable diagnostic equipment.

• Familiarity with schematics, wiring diagrams, service manuals, and technical instructions.

• Ability to diagnose equipment failures and replace defective components.

• Basic computer skills, including Windows, Microsoft Office, and electronic service documentation.

• Strong problem-solving, communication, and customer-service skills.

• Ability to work independently at customer locations with appropriate technical support.

The following experience is helpful but not required:

• Biomedical equipment repair or medical device service.

• Industrial electronics, automation, or electro-mechanical maintenance.

• Optical equipment or electronic instrumentation.

• Original Equipment Manufacturer (OEM) equipment service.

• Military electronics, avionics, or electro-mechanical training.

• Associate degree or technical certificate in electronics or a related field.

• Experience with frequency counters, vacuum/pressure meters, or other service instruments.

• Familiarity with command-line tools or PowerShell.

This is a field-based position, not a work-from-home position.

• Must reside within the approved service territory or have confirmed relocation arrangements before employment begins.

• Must possess a valid driver's license and acceptable driving record.

• Must have a reliable personal vehicle and appropriate automobile insurance.

• Must be willing to travel up to 80% , including overnight assignments.

• Must be available for occasional nonstandard work hours and changing customer schedules.

• Must be able to perform the essential functions of the position, with or without reasonable accommodation.

• Must be willing to complete applicable pre-employment requirements, including Quest's required Human Performance Test.

• $20.00–$29.00 per hour DOE , plus applicable overtime.

• Equipment-specific technical training.

• Opportunities to develop skills in medical and industrial equipment service.

• Professional development and potential career advancement.

• Hands-on technical work supporting a variety of customer equipment.

Eligible employees may participate in Quest International's benefit programs, which may include:

• Medical, dental, and vision insurance.

• Life insurance and accidental death and dismemberment coverage.

• Short-term and long-term disability insurance.

• Healthcare and dependent-care flexible spending accounts.

• Voluntary supplemental insurance programs.

All benefits are subject to applicable eligibility requirements, employment classification, plan provisions, enrollment periods, coverage dates, and employee contributions. Benefit eligibility during the temporary-to-hire period depends on the applicable employer's plans.

For more than 40 years, Quest International, Inc. has provided technical service, equipment repair, maintenance, logistics, and support solutions to healthcare organizations, medical equipment manufacturers, and technology companies.

Our Field Service team helps customers maintain reliable equipment through installation, preventive maintenance, troubleshooting, and corrective repairs.

If you enjoy diagnosing technical problems, repairing equipment, and working independently in the field, we encourage you to apply.

Biomedical experience is not required when you have relevant hands-on technical repair experience.

Join Quest International and put your technical skills to work.

Quest International, Inc.

Quest International is an Equal Opportunity Employer.