Customer Service and Move Coordinator

Customer Service & Move Coordinator

Naples, FL | Full-Time | In Office

Competitive Pay + PTO + Career Growth Opportunities

This Is More Than Answering Phones.

If you're the type of person who likes helping people, solving problems, staying organized, and keeping things moving, this could be the opportunity you're looking for.

We're seeking a Customer Service & Move Coordinator to help guide customers through one of life's biggest events, their move. You'll be the friendly voice, organized planner, and problem solver who helps ensure every customer receives an exceptional experience from start to finish.

This is not a call center job. Every day is different, and your work directly impacts customers, operations, and the success of the team.

What You'll Do

✔ Answer customer calls, emails, and inquiries

✔ Help customers prepare for upcoming moves

✔ Coordinate communication between customers, crews, dispatch, and operations

✔ Process payments and assist with billing questions

✔ Maintain accurate customer records and paperwork

✔ Support scheduling, logistics, and daily office operations

✔ Help resolve customer concerns and provide outstanding service

✔ Assist with special projects and process improvements

What We're Looking For

You may be a great fit if you:

• Enjoy helping people and delivering great customer service
• Are highly organized and detail-oriented
• Communicate professionally and confidently
• Can manage multiple priorities without losing track of details
• Take ownership and follow through on commitments
• Thrive in a fast-paced environment where no two days are the same

Preferred Experience

• Customer Service
• Office Administration
• Scheduling or Coordination
• Logistics, Transportation, Moving, Construction, Property Management, or Service Industries
• CRM Systems
• Billing or Payment Processing

Why Join Us?

We're growing, and we believe in promoting from within.

This role can lead to opportunities in:

• Customer Experience Leadership
• Move Coordination
• Dispatch & Scheduling
• Operations Coordination
• Office Management

If you're looking for a position where you can build a career, learn new skills, and make a real impact every day, we'd love to talk with you.

Apply Today

We're looking for dependable, customer-focused professionals who take pride in doing things the right way and want to grow with a successful company.

Full-Time | Monday-Friday | Naples, FL
Competitive Pay | PTO | Advancement Opportunities