Portuguese Retail Support Specialist - Case & SLA Focused
Vodafone
Vodafone Portugal is seeking a Portuguese-speaking Retail Support Advisor to provide inbound voice support to retail stores. The role focuses on resolving cases, guiding store advisors, and ensuring service delivery aligns with compliance standards. You'll collaborate with provisioning and back-office teams, manage end-to-end cases, and uphold SLAs while maintaining process accuracy. A bachelor’s degree or equivalent is preferred. #J-18808-Ljbffr Vodafone
Vacancy posted 5 days ago
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