Parts Counterperson

Job Description

Job Description

Job Title: Parts Counterperson Location: Little Apple Toyota Honda – Manhattan, KS Department: Parts Employment Type: Full-Time Pay Type: Salary + Monthly Bonus Reports To: Parts Manager

Little Apple Toyota Honda is seeking a dependable and motivated Parts Counterperson to join our fast-paced parts department. This position is responsible for supporting technicians with the correct parts needed for service and repairs, assisting walk-in customers, managing parts inventory, and providing a professional customer service experience at the counter.

You’ll play a key role in ensuring parts availability and accuracy for both internal and retail customers, and contribute to a streamlined service process alongside a high-performing fixed ops team.

Technician Support:

• Accurately pull parts for service and repair orders

• Ensure parts are delivered promptly to technician stalls

• Maintain communication with service advisors and technicians to minimize delays

Retail & Wholesale Sales:

• Assist retail customers and wholesale accounts in selecting and ordering parts

• Provide professional, courteous service and knowledgeable parts recommendations

• Look up parts accurately using dealer software and cataloging systems

Inventory Control:

• Maintain proper bin locations and organize inventory stock

• Perform periodic inventory checks and assist with cycle counts

• Monitor and update special orders, returns, and parts requisitions

Daily Operations:

• Process repair order and counter ticket billing

• Maintain the cleanliness and organization of the retail parts area and back counter

• Assist in stocking shelves, receiving freight, and preparing returns

Qualifications

• Prior parts counter or automotive experience strongly preferred

• Excellent communication and organizational skills

• Ability to work in a team environment and manage time effectively

• Strong computer skills and familiarity with DMS systems (Dealertrack/CDK preferred)

• Valid driver’s license required

• $2,500 Monthly Salary Base for Non-ASE Certified Counter-persons

• $3,000 Monthly Salary Base for ASE Certified Counter-persons

• 1% of the total parts department gross

  Annual Compensation Range: ~$40,000 - $50,000+ depending on performance

Benefits:

• Health, dental, and vision insurance

• 401(k) with employer match

• Paid time off

• Employee discounts

• Career development opportunities

Little Apple Toyota Honda is a locally owned dealership known for its team-oriented culture, community involvement, and high standards of service. If you're looking for a career in a thriving fixed ops environment where your work is recognized and rewarded, apply today!