Business Analyst

Business Analyst
Location: US Remote
Prefer Location: Reston, VA

Ready to make a difference?
ICF is seeking a Business Analyst to work in join our product development team. In this role, you will work with project managers, technical architects, and clients to help define and organize business and technical requirements for tools and products supporting our energy efficiency programs. This involves interviewing stakeholders to help refine and maintain requirements, working with the development team to implement the updates, comprehensive testing of the system, keeping product documentation and artifacts up to date, and helping to track and manage project tasks.

This is a role for someone who likes to roll up their sleeves and really dive into the details. Successful candidates will be resourceful, self-motivated, and possess exceptional attention to detail.

Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and driven to follow-up on tasks without prompting. Our software includes quantitative and analytical components so a desire and experience to work on nuanced and complex subject material is a must.

Why you will love working here:

• Quality of life: Flexible workplace arrangements, work-life balance
• Investment of the community: Donation matching, volunteer opportunities
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
• And many, many more (Ask your recruiter for more details!)

What you will be doing:

• Define, coordinate, and track tasks related to software updates, migrations, and deployments.
• Create stories and tasks in JIRA to support the execution of client deliverables
• Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
• Support all aspects of the software development cycle including requirements, design, testing, and delivery.
• Develop and maintain functional design documentation
• Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding
• Work closely with the development team on requirements, design, and testing of new enhancements and bug fixes
• Support stakeholders through training, as well as one-on-one technical assistance
• Develop an understanding of the operational processes and procedures and take initiative on process improvements

What we need you to have (minimum qualifications):

• Bachelor's degree in Business, Information Systems, Computer Science, Engineering, Math, Science, or a related field.
• 2+ years of experience supporting the software development life cycle, including gathering and documenting business and technical requirements, coordinating development tasks, and working in an Agile or Scrum-based product development environment or related experience
• Advanced proficiency in MS Office product
• Must be able to pass background check including a drug screening.

What we would like you to have:

• Experience with issue tracking and project management tools such as JIRA and SharePoint
• Experience with SQL

Professional Skills:

• Clearly defines and documents business processes and software requirements
• Identifies, tracks, and coordinates software development team tasks
• Develops system documentation to track issues and to work with developers to ensure that requirements are being met
• Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines
• Works collaboratively and cohesively in a team environment
• Extremely well-organized with a high appreciation for details
• Superior verbal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Resourceful and self-motivated
• Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
• Exceptional attention to detail in communication and deliverables

Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email View email address on click.appcast.io and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.


Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.


However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at View email address on click.appcast.io. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.


The pay range for this position based on full-time employment is:
$67,355.00 - $114,503.00

Nationwide Remote Office (US99)