Customer Service Representative

Salt Lake City, UT

Full time

R-2691

Please note before applying: We are only considering local candidates in the Salt Lake Valley for this position! Thank you!

Are you a Customer Service Representative looking to join an in-house sales team who sells award-winning products nationwide? Ultradent, a global name in oral health care, is a good place for you! We are currently seeking experienced, talented Customer Service Representative to work remotely (but will be required to come to headquarters for live trainings) for our in-house customer service team. The shift will be Monday through Friday 8:30 AM to 5:00 PM. Compensation for this position is $22.25/hour.

Following are the job responsibilities:

• Manage high volume of customer service calls with a focus on sales

• Cross Selling/Up Selling to and educating customers on products through inbound calls

• Providing technical support to customers on product related questions

• Work closely with our outside sales force

WHAT YOU’LL NEED TO SUCCEED:

• A POSITIVE CAN DO ATTITUDE!

• Must be driven to meet company sales and customer service goals

• Excellent communication and organizational skills

• Basic math and computer skills

WHAT WE’RE LOOKING FOR IN YOU:

• 1-2 years of phone sales experience is ideal

• Dental industry background is a plus

Ultradent is an Equal Opportunity Employer. We are a global culture where differences and perspectives are sought after, welcomed, and embraced. We consider all qualified applicants fairly, based on their experience, skills, and potential to contribute to our team. Our core values – Integrity, care, quality, innovation, and hard work- guide us daily. These values, when balanced, shape our workplace culture and ensure that we remain focused on our vision while maintaining a professional and inclusive environment.  VEVRAA Federal Contractor: For more information please contact us at View email address on click.appcast.io

WHY WORK AT ULTRADENT:

Ultradent Products, Inc., is a collaborative and hard-working company with a 45-year history of innovation. Ours is a fun, fast-paced work environment dedicated to providing unique, solution-oriented products to dentists—and their patients—across the globe. Our company was built on a foundation of innovation, integrity, hard work, quality, and care, and we put those values into everything we do. We ask all colleagues to seek out the excluded, enhance the team, share feedback fearlessly, welcome feedback humbly, amplify all voices, and embrace our differences. Hear what some of our employees have to say #whyiultradent :

WHAT BENEFITS AND PERKS YOU'LL GET AT ULTRADENT:

• Medical/Dental & Other Insurances (eligible the first of month after 60 days)

• Health Savings Account with employer contribution

• 401K Plan with employer matching contribution

• Employee access to discounted Ultradent products

• Excellent Paid Time Off (PTO) and Medical Time Off (MTO) account to support medical and military events

• Five days paid between Christmas and New Years

• Education Assistance

• Onsite Fitness Center