Retail Associate

Retail AssociateAt LEGOLAND New York Resort, you'll earn awesome benefits, build awesome memories and make an awesome difference. With our theme park, hotels, Miniland and more, the opportunities here are endless!About the RoleAt LEGOLAND® New York Resort, we're all about creating unforgettable experiences for our guests and for our teams. As one of our new Retail Associates, you'll play a vital guest-facing role, dynamic and fast paced.Position OverviewAs a Retail Associate you play a vital role in creating memorable guest experiences by delivering exceptional customer service and supporting daily retail operations throughout the park. From assisting guests with purchases to maintaining eye-catching merchandise displays, this role is perfect for energetic, guest-focused individuals who thrive in a fast-paced, fun environment. Throughout the day, you'll engage with guests, support teammates, maintain store standards, and help create a fun, welcoming atmosphere that reflects the LEGOLAND brand. This is a high-energy, collaborative team environment with a strong emphasis on teamwork. Shifts begin with a team meeting to review daily goals, promotions, and assignments. This is a seasonal, part-time role.Guest Experience & Customer ServiceGreet guests with a friendly, welcoming attitudeAssist guests in finding and selecting merchandiseProvide accurate product information, including pricing, promotions, and availabilityAddress guest questions, concerns, and issues promptly and professionallySales & TransactionsOperate POS systems and process cash, credit, and other payments accuratelyComplete sales transactions efficientlyHandle returns, exchanges, and refunds according to park policiesStore Operations & MaintenanceMaintain a clean, organized, and visually appealing retail environmentReplenish shelves, displays, and fixtures throughout the dayEnsure product tagging, pricing, and digital labels are accurateMonitor inventory levels and communicate restocking needs to leadershipQualifications & ExperienceMinimum age: 18 years oldAvailability: Weekends, holidays, and eveningsPrevious retail, sales, or customer service experience preferred but not requiredStrong verbal communication skills and a guest-focused mindsetFriendly, approachable, and proactive team playerAbility to stand for long periods, lift up to 25 lbs., and perform repetitive tasksComfortable working both indoors and outdoors in varying weather conditionsBenefitsPay RangeUSD $16.25/Hr. LEGOLAND Parks