Sr Data Analyst

Senior Data Analyst (Data Analytics)

Reporting directly to the leadership, the Senior Data Analyst specializes in harnessing analytics solutions to empower informed decision-making across the organization. Key responsibilities include spearheading the delivery of impactful business intelligence solutions to end users. This role involves leveraging advanced development tools to craft dynamic reports, insightful dashboards, and robust analytical solutions tailored to business specifications. This position serves as the primary support liaison for the team, offering expertise in complex assignments while championing both independent and collaborative work approaches. A core focus involves conducting comprehensive analyses of workflows, data collection processes, and software performance, ensuring alignment with MyMichigan Health's operational guidelines. Additionally, the Senior Data Analyst serves as a subject matter authority for three or more application data models, fostering a deep understanding of critical data domains.

Essential Duties and Responsibilities:

• Lead and execute complex data analysis projects across various clinical and administrative domains within the healthcare system.
• Design and develop data queries and reports using EPIC, Tableau, and other reporting and statistical software to extract actionable insights from healthcare data.
• Analyze trends, identify patterns, and develop data-driven recommendations to improve clinical outcomes, operational efficiency, and patient satisfaction.
• Create and maintain data dashboards and visualizations to effectively communicate data insights to stakeholders at all levels.
• Develop and implement data quality initiatives to ensure accuracy and consistency of healthcare data.

Data Management and Integration:

• Collaborate with IT and other departments to ensure seamless integration of data from various sources, including EPIC, administrative systems, and external data sources.
• Develop and maintain data models and schemas to facilitate efficient data analysis and reporting.
• Implement and manage data extraction, transformation, and loading (ETL) processes to ensure timely and accurate data availability.
• Monitor data quality and integrity and identify and resolve data discrepancies.
• Participate in testing reports and extracts during system or business changes, participates in product upgrades and implementations.

Communication and Collaboration:

• Present data insights and recommendations to leadership, clinical teams, and other stakeholders in a clear and concise manner.
• Collaborate with cross-functional teams to identify and address data-driven opportunities for improvement.
• Educate and train staff on data analysis concepts and tools.
• Stay up-to-date on the latest trends and technologies in healthcare data analytics and apply them to improve data-driven decision making within the organization.

Additional Responsibilities:

• Contribute to the development and implementation of data governance policies and procedures.
• Participate in continuous improvement initiatives aimed at optimizing data analysis processes and tools.
• Stay informed on relevant healthcare regulations and compliance requirements.

Other Duties and Responsibilities:

• Provide excellent customer service to all customers while performing duties.
• Lead meetings, prioritize, resolve conflicts, maintain issues lists, and manage a project plan.
• Demonstrate strong project management and organizational skills.
• Communicate effectively with project leadership and subject matter experts.
• Continue to learn the software and increase their knowledge over time.
• MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.
• Employees are required to take a Computer Skills Assessment via the learning management system upon hire.
• Based on the results of the assessment, an employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Certifications and Licensures: N/A

Required Education: Bachelor's Degree in IT, business, or healthcare field required. Master's degree in data science, analytics, or a related field preferred.

Experience, Training and Skills: Five or more years of experience in data analysis roles preferably within a healthcare setting. Two or more years of experience in a data analyst position or leading complex data analysis projects. Relevant professional certifications (e.g., Tableau Certified Professional, Microsoft Certified Solutions Expert (MCSE) for Data Analytics). Proficiency in SQL: Writing complex queries, designing database schemas, creating T-SQL/PL/SQL scripts, stored procedures, and functions. Expertise in data analysis tools: Python, R, Power BI, Tableau, Excel (advanced with formulas and macros), QlikView, SAS, or other statistical software. Exceptional communication and presentation skills: Effectively communicate data insights to both technical and non-technical audiences. Strong analytical and problem-solving skills: Identify key business questions, design and execute data analysis plans, extract actionable insights from data. Experience and competency with EPIC and Cogito applications including (Clarity, Caboodle, Chronicles, Radar, Reporting Workbench. Slicer Dicer, Analytics Catalog).

Physical/Mental Requirements and Typical Working Conditions: Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death. Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position. Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description. Overall vision and hearing is necessary with or without assisted device(s). Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching. Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required. Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake. Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis. Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.