Director of Digital Customer Support & AI Transformation
Hewlett-Packard
HP is seeking a Senior Director of Digital Technology for Customer Support to lead the strategy, product direction, and transformation of digital services that support customer interactions across digital and assisted channels. You will oversee CCaaS, CRM modernization, and AI-enabled tools, guiding a global team to improve customer experience, operational efficiency, and service quality. The role requires strong leadership, stakeholder management, and change management capabilities to drive #J-18808-Ljbffr HP
$210.15k - $320.25k
Job Summary The Senior Director of Digital Technology for Customer Support is responsible for leading the strategy, product direction, and transformation of digital technologies that support customer... ...business transformation, scalability, AI enablement, and improved customer...Transformation$169k
Job Title: Director of Digital Engagement Hiring Department:... ...Experience Manager, Customer Data Platform, and CRM... ...automation and generative AI - and identify... ...optimizing CRM platforms to support segmentation,... ...enterprise‑level digital transformation or innovation initiatives...TransformationWork at officeLocal areaImmediate start- HP Inc. is seeking a Senior Director of Digital Technology for Customer Support to lead strategy, product direction, and transformation of digital technologies that support customer service... ...emphasis on omnichannel experiences, AI enablement, and scalable, secure...Transformation
- ...and strategists who blend real-world experience with digital innovation and AI. Together, we’re transforming how capital projects are planned, managed, and... ...deployment, integration, and long‑term optimization — to support capital investment planning and asset performance...TransformationLocal area
- ...is seeking a Finance Manager in Austin, TX to spearhead the digital transformation of financial processes within Cintra. The ideal candidate will... ...in finance roles and transformation, as well as expertise in AI solutions and SAP. This position offers the opportunity to lead...Transformation
- ...other organizations build their digital core, optimize their... ...leadership in cloud, data and AI with unmatched industry experience... ...deliver successful tech-enabled transformation and new kinds of value for... ...Assets Manager will be focused on supporting the development of our...TransformationLive inWork at officeLocal area
$132.5k - $338.3k
Responsibilities Industry experience within digital asset adoption, ecosystem, and... ...(e.g., Bitcoin, Ether, Solana). Support digital assets transformation programs - including strategy development... ...analytic capabilities (e.g., AI, GenAI, data models) for digital assets...TransformationLocal area- ...challenge the status quo and transform the finance industry together.... .... As a Senior Manager on the Digital Wealth Advisory Offer Management... ...opportunities—including AI-enabled capabilities—into clear... ...inputs into recommendations that support sound decision-making. Success...TransformationWork at office
- ...helping us “challenge the status quo” and transform the finance industry together. We... ...basis without employer sponsorship. The Digital Integrated & Core Experiences (DICE) organization... ...message creation process to an AI‑supported, integrated messaging ecosystem that...TransformationFull timeWork at officeShift work
$133.4k - $233.7k
...Join to apply for the Customer Success Manager, Digital role at Salesforce Join to apply for the Customer Success... ...the future of business with AI+ Data +CRM. Leading with our core values... ...Salesforce with enterprise and rapid support, delivered by our most skilled experts...Full timeWork experience placementWork at officeRemote workFlexible hoursWeekend work3 days per week- ...Development About the Company Fast-growing provider of custom AI software solutions Industry Computer Software... ...month pursuits, and experience in selling custom software, digital transformation, AI solutions, or services-led enterprise software. Key responsibilities...Transformation
- ...About the Company Leading digital transformation consulting firm specializing... ...& Collaboration Software Customer Relationship Management... ...business process management ai technology ai-first... ...investor-facing narratives that support AI-first value creation....Transformation
$230k - $250k
...builds platforms for digital business. By... ...promise of digital transformation. At AHEAD, we prioritize... ...AHEAD Client Directors through formal technical... ...without their support. Qualify and... ...partner environment Customer focused and results... ...additional details. Use of AI We may use...TransformationWork at office- ...Construction US Corp. POSITION: Digital Construction & Innovation... ...Information Modeling (BIM), drones, AI, and IoT, etc. Ensure... ...organization. Provide ongoing support and guidance to project teams... ...experience: Leading digital transformation initiatives and managing innovation...TransformationFor contractorsFor subcontractorLocal areaWorldwide
- ...venue management software to customers in over 50 countries around... ...millions of events. In the age of digital transformation, our comprehensive platform... ...for a hands-on Manager of AI Operations & Internal... ...with department leads (Sales, Support, Engineering, Finance, etc.)...TransformationRemote work
$98.2k - $160k
...Services LLC Amazon Robotics is transforming the future of fulfillment by... ...manipulation systems, and AI‑driven orchestration software... ...Product Launch Manager I, you will support the end‑to‑end launch of next... ...you help launch will reduce customer delivery times, improve...TransformationImmediate startNight shiftDay shift2 days per week- ...redefine what’s possible in AI, cloud and enterprise data center... ...installation of cabling support structures (cable tray, J-Hooks... ...Effectively coordinate with Switch customers, both internal and external,... ...be at the forefront of that transformation. What You’ll Bring 1-2 years...TransformationWork at officeRemote workFlexible hoursShift work
- ...Dialpad Dialpad is the AI-native business... ...Dialpad to build stronger customer connections using real... ...of Advanced Telephony Support, you will be responsible... ...position reports to our Director of Advanced Support... ...the center of the AI transformation in business communications...TransformationWork at officeRemote workFlexible hoursShift work
$77k - $142k
...business success. Reltio’s AI‑powered data... ...Unification, and data products—transform siloed data from... ...commitment to prioritizing our “Customer First”, we strive to... ...focused mission to enable digital transformation with... ...provides expert technical support to high‑value customers...TransformationFlexible hoursShift workWeekend work$120k - $190k
...Lead Digital Transformation. Build Products That Improve Lives This Jobot Job... ...software engineering to build custom applications that solve real... ...the ground up. Their work has supported leading healthcare... ...product Opportunity to leverage AI to improve delivery processes...TransformationLocal areaRemote work$15 - $18 per hour
...to provide hands-on technical support in a fast-paced enterprise... ...career while delivering excellent customer service and supporting end... ...TEKsystems We're partners in transformation. We help clients activate... ...of Artificial Intelligence (AI): We may use Artificial Intelligence...TransformationContract workTemporary workRemote work$142.6k - $261.5k
...EY, you will lead ServiceNow Transformation teams, managing end‑to‑end delivery... ...Identify and define user/customer requirements, focusing on... ...roadmap contributions. Advise on AI‑enabled ITOM use cases,... ...and automated remediation. Support pre‑sales efforts, including...TransformationFlexible hours- Position Summary The Senior Director is responsible for... ...silicon bring‑up, and customer engagement. The role... ...customer engagements. Support customer acquisition activities... ...drive organizational transformation and scale engineering... .... Familiarity with AI/ML accelerators,...TransformationContract workWork at officeFlexible hours
- ...operational excellence, and AI-enabled transformation within the organization.... ...initiatives, and technical support infrastructure. The successful... ...effectiveness, and customer experience goals. Key responsibilities... ...environment. Experience in digital transformation, AI-driven...Transformation
- ...implement HR strategies that support our UFCU’s strategic... ...and reports to the Director - People. About UFCU... ...implementing AI-driven technologies to... ...agile frameworks, and/or digital transformations. Technically savvy... ...skills, with an employee/customer service mentality and...TransformationFull timeLocal areaWeekend workAfternoon shift
$194.4k - $243k
...whose mission is human transformation better have some fresh... ...’s Client Delivery Director (‘CDD’) you’ll play a... ...value realization and customer experience (both customer... ...TX Location Preferred AI at BetterUp Our team thrives... ...care for themselves, support their families, and...TransformationWork experience placementSummer holidayLive outWork at officeLocal areaFlexible hours2 days per week- ...States is seeking a Senior Manager to lead transformation of utility supply chains, across generation, transmission, distribution, and customer service functions. You will guide... ...requires deep industry knowledge, expertise in AI and analytics, and strong executive communication...Transformation
$134.75k - $287.91k
...Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition... ...at the company leading workforce transformation in the agentic era? You’re in... ...to hit delivery milestones. AI‑Supported Development: You'll be developing...Transformation- ...remote role, you will focus on developing and enhancing Adaptive Web Forms and headless content solutions, contributing to digital transformation initiatives. The ideal candidate has 3-5 years of experience with Adobe Experience Manager and strong front-end skills. This...TransformationRemote jobFlexible hours
$51.6 - $57.33 per hour
...content strategist in Austin, Texas, to lead a groundbreaking digital transformation. You will architect structured content models, enabling... ...content strategy and architecture, demonstrating expertise in AI-driven methods and cross-functional collaboration. This position...TransformationHourly pay
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