Application Support Engineer
Virtual Vocations Inc
Providing front-line and advanced application support for a proprietary loan management platform, the full-time remote Application Support Engineer will diagnose, troubleshoot, and resolve application and system issues while collaborating with users and engineering teams to enhance support processes. Key Responsibilities Serve as the primary point of contact for technical application support, diagnosing and resolving issues directly with users Triage incoming support cases, assess severity and impact, and manage issues through to resolution Investigate and resolve data issues using SQL Server, including writing SQL queries for analysis and correction Required Qualifications 3+ years of experience in technical support, application support, or production support roles Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Strong experience supporting applications built with .NET / C# Proficiency with SQL Server, including writing and executing SQL queries for troubleshooting Working knowledge of Microsoft Azure cloud platforms and experience with Azure DevOps for incident tracking
Vacancy posted 9 hours ago
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