Director, Master Data Management

Voyant Beauty believes our people are more than just employees; they’re the driving force behind everything we achieve. Our culture fosters teamwork, respect, and camaraderie, ensuring that every individual’s contribution is valued and celebrated. We invest in their growth, providing opportunities for development and advancement within our dynamic team.

Voyant Beauty is a company that specializes in the development and manufacturing, of beauty, personal and home care products. We work with various brands, retailers, and businesses to create customer formulations and products tailored to their needs. This can include skincare, haircare, bath and body products, fragrances, and more. Essentially, Voyant Beauty serves as a one-stop-shop for companies looking to bring their beauty and personal care product ideas to life.

Safety is a core value at Voyant Beauty. We prioritize the well-being of our team members, ensuring a safe and secure environment where everyone can thrive and excel.

If you’re seeking to be part of a team where your talents are valued, your safety is paramount, and your efforts contribute to meaningful change, then Voyant Beauty is the place for you. Come join us and be a part of our journey.

A Brief Overview

The Director, Master Data Management (MDM) is responsible for establishing, governing, and maintaining Voyant Beauty's enterprise master data across ERP, supply chain, manufacturing, quality, customer, vendor, and product domains. This position serves as the enterprise owner of master data standards, processes, and governance practices to ensure data accuracy, consistency, integrity, and accessibility across business units, manufacturing sites, and systems. The Director partners closely with Operations, Supply Chain, Manufacturing, Quality, Finance, Sales, R&D, and IT, as well as functional Data Owners and Data Subject Matter Experts (SMEs), to establish and maintain effective data governance, standardize processes, improve data quality, and support enterprise reporting, planning, forecasting, and decision-making. The role is responsible for advancing a consistent "One Voyant" approach to master data management by defining accountability, strengthening governance controls, improving data processes, and promoting a reliable single source of truth across the organization.

What you will do

• Develop, implement, and maintain enterprise master data policies, standards, procedures, and governance practices across master data domains. Establish clear ownership, stewardship, accountability, and decision-making responsibilities for Data Owners and Data SMEs. Lead or facilitate Master Data Governance meetings, review boards, and cross-functional governance discussions. Define data quality standards, metrics, and compliance expectations. Establish and oversee data lifecycle processes, including data creation, modification, activation, obsolescence, retention, and archival. Drive adoption of consistent master data practices across business functions and manufacturing locations.
• Monitor master data quality and lead corrective actions to address identified issues. Conduct or coordinate periodic reviews and audits of master data records. Identify and resolve duplicate, incomplete, inaccurate, inconsistent, or conflicting data. Develop KPIs, scorecards, and other measures to evaluate master data quality and performance. Ensure master data remains consistent across business units, manufacturing sites, and enterprise systems. Analyze recurring data issues and identify root causes and sustainable corrective actions.
• Oversee master data processes supporting ERP platforms, including item masters, Bills of Material (BOMs), routings, customer records, vendor records, and product attributes. Partner with IT and system owners to establish appropriate data controls, validation rules, workflows, access, and security. Support ERP implementations, upgrades, system integrations, acquisitions, and data migration activities. Collaborate with application owners to ensure appropriate synchronization and integrity of data across systems. Provide master data expertise during system-related projects and business process changes.
• Design, document, and maintain standardized master data creation and maintenance processes. Define clear process flows, roles, responsibilities, and accountability for Data Owners and Data SMEs. Identify opportunities to improve efficiency, accuracy, and control through automation, workflow management, and process redesign. Lead initiatives to reduce manual data maintenance and strengthen governance controls. Establish scalable processes that support enterprise growth and operational consistency. Promote a single source of truth for enterprise master data across functional areas.
• Serve as a primary liaison between business stakeholders and IT regarding master data requirements and priorities. Partner with Supply Chain, Manufacturing, Quality, Finance, Sales, R&D, and other functions to understand and address business data needs. Facilitate cross-functional data governance decisions and resolution of data-related issues. Provide guidance, training, and support to business users regarding master data processes and governance requirements. Analyze master data trends, recurring issues, and root causes. Support business intelligence, planning, forecasting, compliance, and operational reporting needs through accurate and reliable master data.
• Participate in enterprise transformation, ERP, integration, and continuous improvement initiatives as required.
• Develop and maintain documentation, training materials, procedures, and governance resources related to master data management.
• Support organizational change management associated with new master data standards, systems, and processes.
• Build working relationships across functions, business units, and manufacturing locations.

Education Qualifications

• Bachelor's Degree in Information Systems, Supply Chain, Business Administration, Engineering, Data Management, or a related field. (Required)

Experience Qualifications

• 7-9 years Of progressive experience in Master Data Management, ERP administration, data governance, business systems, or a related discipline. (Required)
• 7-9 years Working within a manufacturing and/or supply chain environment. (Required)
• 7-9 years Demonstrated experience establishing or managing master data standards, governance processes, and data quality practices. (Required)
• 7-9 years Working with ERP systems such as Epicor, Oracle, JD Edwards, Microsoft Dynamics, or comparable enterprise platforms. (Required)
• 7-9 years Working with master data elements including: Item Master Management, Bills of Material (BOMs), Routings, Customer Master Data, Vendor Master Data, Product Lifecycle Management, & Change Control Processes (Required)
• 7-9 years Demonstrated ability to lead through influence and align multiple functions around standardized enterprise processes. (Required)
• 7-9 years Supporting enterprise MDM or ERP transformation initiatives. (Preferred)
• 7-9 years Working across multiple manufacturing locations and/or shared services environments. (Preferred)
• 7-9 years Knowledge of established data governance frameworks and practices. (Preferred)
• 7-9 years With data quality platforms, workflow tools, automation solutions, and business intelligence tools. (Preferred)
• 7-9 years Certification in Data Management, such as DAMA/CDMP, Lean Six Sigma, PMP, or a related discipline. (Preferred)

Skills and Abilities

• Master Data Management and Data Governance (High proficiency)
• ERP Master Data Processes (High proficiency)
• Data Quality and Data Integrity Management (High proficiency)
• Item Master, BOM and Routing Management (High proficiency)
• Customer and Vendor Master Data (High proficiency)
• Product Lifecycle and Change Control Processes (High proficiency)
• Process Standardization and Continuous Improvement (High proficiency)
• Data Governance Policies, Standards and Controls (High proficiency)
• Cross-Functional Leadership and Influence (High proficiency)
• Stakeholder Management (High proficiency)
• Analytical and Root Cause Problem Solving (High proficiency)
• Business Process Mapping and Documentation (High proficiency)
• ERP/System Integration and Data Migration (High proficiency)
• Reporting, Metrics and KPI Development (High proficiency)
• Change Management (High proficiency)
• Written and Verbal Communication (High proficiency)
• Organization and Prioritization (High proficiency)

To Staffing and Recruiting Agencies: Our company does not accept unsolicited curriculum vitae’s or applications from agencies. We are not responsible for any fees related to unsolicited curriculum vitae’s or applications and explicitly reserve its right to contact candidates presented in such unsolicited curriculum vitae’s or application.

Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, color, national origin, sexual orientation, age, disability or veteran status. Voyant Beauty will consider requests for accommodations due to a disability impacting a qualified employee's ability to perform the essential functions of their position consistent with applicable laws. In addition to federal law requirements, Voyant Beauty complies with applicable provincial and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.