Senior Project Manager

Project ManagerElement5 Digital is a brand and digital agency in Troy, Michigan. We build brands, websites, digital products and campaigns for municipal, nonprofit and commercial clients, on retainer and project bases. We are small on purpose. Everyone ships real work, and every hour counts.The RoleWe need a project manager who runs the operation. You will own every active project, every deadline, and every person's schedule across a team of seven. You will say no to scope creep, push back on unrealistic dates, and make sure the work gets done on time and on budget. This is not a note-taker role. You will have the authority to set priorities and hold people accountable, including senior staff and leadership.What You'll DoRun 10–20 concurrent client projects and retainers, from kickoff through launch and supportOwn the master schedule and resource plan for seven people: who works on what, when, and for how longBuild project plans, timelines, budgets and statements of work with the strategy and creative leadsLead weekly status meetings, internal standups and client check-ins; keep them short and decision-focusedTrack hours against budget and flag overruns before they happen, not afterHold team members to commitments; escalate early and directly when work slipsManage scope: document change requests, price them, and get client sign-off before work beginsRun QA and launch processes for websites and digital productsOwn our project management tools and processes, and improve themIn collaboration with the Client Relations Manager, be the day-to-day client, contact on delivery, freeing strategy and creative leads to focus on the workWhat You Bring5–8 years of project management experience, with at least 3 in digital product development, web development, software, or R&DA track record of running multiple complex projects at once with shared, limited resourcesDirect experience managing developers, designers and outside vendors through build and launchComfort being the authority in the room: you set deadlines, run meetings and deliver hard news to clients and colleaguesFluency in Agile/Scrum and waterfall, and judgment about when to use whichExpert use of a PM platform and time tracking. We use Teamwork and Slack.Clear, concise writing: scopes, status reports, change ordersBudget management experience: hours, burn rates and project profitabilityNice To HaveAgency or professional-services backgroundPMP, CSM or PSM certificationExperience with WordPress, Shopify or custom web buildsCompensation and Work SetupSalary $75,000–$90,000, based on experienceHybrid: in-office in Troy, MI for team days, remote otherwiseHealth insurance, 401k and professional development assistanceUnlimited PTO