Senior Executive Assistant

Job Description

Job Description

Crumbl is seeking a high-judgment, highly organized Senior Executive Assistant to support the Chief Financial Officer. This role is designed to protect the CFO's time by owning calendar management, email triage, investor communications coordination, board preparation logistics, finance meeting cadence, business travel, and high-priority follow-through.

The ideal candidate operates as a strategic business partner, not only an administrative scheduler. This person will improve executive operating rhythms, strengthen communication flow, and help ensure the CFO remains focused on strategic finance leadership, stakeholder engagement, and critical business decisions. Scope of CFO and Executive Assistant responsibilities includes Finance, Development and Supply Chain.

Executive Calendar and Time Management

• • Own and optimize the CFO's calendar, ensuring priorities, decision-making time, deep work blocks, travel, and internal leadership meetings are sequenced intentionally.
  • Evaluate meeting requests, clarify objectives, and decline, delegate, shorten, or reschedule low-value meetings when appropriate.
  • Prepare the CFO daily and weekly by ensuring all meetings include complete agendas, attendee lists, context, logistics, and required pre-read materials.

Email and Communication Management

• • • Fully manage and triage the CFO's inbox, identifying priority items, drafting replies, routing requests, and resolving routine matters with speed and discretion.
    • Draft professional internal and external correspondence on behalf of the CFO, including responses to leadership, partners, vendors, and investor contacts.
    • Maintain a high standard of responsiveness, accuracy, and professionalism in written communications.

Investor and Board Support

• • Coordinate investor communications logistics, including scheduling, briefing preparation, follow-up tracking, and timely delivery of requested materials.
  • Support board meeting and lender call preparation by managing calendars, timelines, logistics, draft deck coordination, pre-read circulation, attendee confirmations, and day-of execution.
  • Act as a liaison with board member assistants, investors, external advisors, and other executive offices as needed.
  • Maintain a forward-looking calendar of recurring investor, board, and finance milestones to ensure no critical date is missed.

Finance Meeting Coordination

• • Coordinate recurring finance leadership meetings, monthly and quarterly business reviews, and cross-functional sessions led by the CFO.
  • Gather agendas, collect inputs, assemble pre-reads, and ensure the right stakeholders are prepared in advance.
  • Track action items, owners, deadlines, and status updates after meetings so commitments are completed without requiring the CFO to chase follow-through.

Briefing, Follow-Through, and Executive Operations

• • Prepare concise briefing notes for important meetings, including participant background, key issues, desired outcomes, and open decisions.
  • Run a daily executive sync process with the CFO to review priorities, flagged issues, upcoming meetings, pending decisions, and next actions.
  • Support smooth execution across the office of the CFO through strong coordination, documentation, and follow-through.

Travel and Administrative Support

• • Manage business travel planning, itineraries, logistics changes, and travel briefs for the CFO.
  • Prepare and process expense reports, reimbursements, and administrative documentation accurately and on time.
  • Handle sensitive information with complete confidentiality, professionalism, and sound judgment.

The Senior Executive Assistant will regularly perform the following activities:

• • Review and reset the CFO inbox each day, prioritize incoming requests, and draft or send responses within agreed authority levels.
  • Confirm meeting readiness by gathering agendas, briefing materials, financial context, and attendee information before each meeting.
  • Coordinate investor calls, board prep sessions, finance leadership meetings, and cross-functional follow-ups.
  • Track open action items across Finance and executive stakeholders and proactively remind owners until work is completed.
  • Prepare travel plans, itineraries, and day-of logistics for internal and external meetings.
  • Draft polished communications and ensure requests are routed to the correct internal owner when they do not require direct CFO involvement.

Required Qualifications

• • 7+ years of executive assistant experience supporting a C-suite executive, preferably a CFO, President, or CEO.
  • Experience managing complex calendars, inboxes, travel, and executive communications in a fast-paced environment.
  • Strong written communication skills and the ability to draft polished correspondence for senior internal and external stakeholders.
  • High discretion and proven experience handling confidential business, financial, compensation, or board-related information.
  • Strong organizational skills, follow-through, and the ability to manage multiple priorities with minimal oversight.

Preferred Qualifications

• • Experience supporting a finance executive, private equity-backed company, franchised business, restaurant brand, or other high-growth consumer business.
  • Comfort working with financial materials, executive dashboards, board decks, and investor communication processes.
  • Experience operating in a fast-moving executive environment with multiple senior stakeholders.

Core Competencies

• • Executive judgment
  • Prioritization and triage
  • Written communication
  • Stakeholder coordination
  • Confidentiality and discretion
  • Follow-through and accountability
  • Calm execution under pressure

Benefits & Perks

- Medical, dental, and vision benefits

- 15 days PTO/year

- 10 paid holidays

- Paid parental leave

- Personal phone bill reimbursement

- Gym reimbursement

- Corporate DoorDash® DashPass membership

- Regular company and team activities

- 401k with competitive matching contribution plan

- Excellent opportunities for career growth

- Work in a hyper-growth company

Crumbl was founded in 2017 by Jason McGowan & Sawyer Hemsley in Logan, Utah. It is now the fastest-growing cookie company in the nation with over 1000 locations in the USA and Canada. Crumbl is powered by cutting-edge technology, iconic branding, delicious desserts, and passionate people.

Crumbl HQ and franchisees provide employment for over 26,000 people across the United States, and all of our franchises are owned and operated by independent members of the local community.

Crumbl’s 200+ unique cookie flavors rotate weekly and are served in our famous pink box! 

Crumbl is an equal opportunity employer. Crumbl provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

Recruitment Agencies: Crumbl HQ doesn't typically partner with 3rd party recruitment resources. If we require assistance on this search we will contact selected partners directly; we do not accept unsolicited candidate submissions.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.