Director of Hospice Admissions (RN)

Director of Hospice Admissions (RN)

Empath Trustbridge Hospice is seeking an inspiring and forward-thinking Regional Director of Hospice Admissions (RN) to lead and elevate the hospice admissions experience. In this pivotal role, you will oversee regional admissions operations, guide a high-performing clinical team, and ensure patients and families receive timely, compassionate access to care. You'll serve as the central escalation point for admissions needs, driving operational excellence, service consistency, and strong referral relationships.

Since 1978, Trustbridge Hospice has been honored to serve families across Palm Beach and Broward counties with compassionate, community-based care. Formed from the legacy of Hospice by the Sea and Hospice of Palm Beach County, we continue to provide comfort, dignity, and peace to those facing advanced illness. As part of Empath Health, we support patients and their loved ones with guidance and care every step of the way.

What You'll Do

• Lead and oversee regional hospice admissions operations, ensuring timely, compliant, and compassionate access to Empath Health services across Palm Beach and Broward counties.
• Develop, mentor, and empower a high-performing admissions team through coaching, engagement, and performance accountability.
• Serve as the primary escalation point for admissions and access issues, providing steady leadership support and ensuring seamless 24/7 responsiveness.
• Monitor key admissions metrics, identify trends, and implement process improvements that enhance efficiency, quality, and the overall patient and family experience.
• Build and strengthen strategic relationships with internal teams, referral partners, and community stakeholders to support growth and streamline access pathways.
• Champion a culture of empathy, clarity, and service excellence, ensuring every patient and family is welcomed with dignity and understanding.

Why Join Empath Health

• Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
• Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
• Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
• Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
• Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.

What You'll Need

• Active Florida Registered Nurse (RN) license with hospice admissions experience
• Leadership experience is key - Minimum 3 years of leadership experience, preferably in hospice admissions, access, or sales-related functions with teams of 20+ team members
• Bachelor's degree required; Master's degree preferred
• Strong knowledge of hospice and palliative care regulations and compliance standards
• Valid CPR certification, reliable transportation, and ability to travel between multiple locations
• Bilingual skills preferred

Location: This role will work onsite in our West Palm Beach Office

What You'll Find at Empath Health

• Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
• Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
• Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
• At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.