Accounts Receivable Specialist

Accounts Receivable SpecialistThe Accounts Receivable Specialist is responsible for managing and collecting outstanding customer payments, maintaining accurate financial records, and ensuring timely billing and cash flow for the organization.Primary responsibilities include generating and sending invoices to customers accurately and on time, providing accounts receivable, credit, and collections support, collection efforts on 30/60/90 past due accounts, providing legal support on special collections involving travel to site or court appearance as required, promptly and accurately responding to billing questions and issues raised by the customers, sales team, and management, providing external reporting and responding to questions and inquiries from all departments. Works closely with the respective parties to ensure all relevant information is communicated, assist with identifying problems and offer suggestions for improvements, monitoring accounts to identify outstanding balances, following up with customers on overdue payments via phone, email, and written correspondence, applying payments to customer accounts and reconciling discrepancies, maintaining accurate records of all receivable transactions, preparing aging reports and assisting with financial reporting, resolving billing issues and customer inquiries, collaborating with sales and customer service teams to resolve payment issues, assisting with month-end closing processes, ensuring compliance with company policies and accounting standards, and high attention to detail.Education and experience requirements include a high school diploma/GED, college degree preferred, 3-5 years collection experience, experience working in a call center, and advanced Excel knowledge and ability to create and review complex spreadsheets.This is a full-time, hourly position. Working hours vary between 8:00 a.m. and 5:00 p.m., Monday–Friday, with a 40 hours per week minimum. Benefits available: Paid Time Off, Paid Holidays, Health Insurance, Kavira Health Benefit, HSA (if enrolled in health insurance), Dental insurance, Retirement Plan, Free Life Insurance coverage, Short term disability, Accident Insurance, Critical Care Insurance, Employee Resource Group Compensation: $28.00 - $34.00 per hour.