Onsite Technology Specialist at Big Geyser

The Role Flexible IT is hiring an experienced Technology Specialist to work full-time at Big Geyser's Brentwood location. You will be employed and supported by Flexible IT, but Big Geyser will be your day‑to‑day workplace. You will work onsite five days per week. Big Geyser is a family‑owned beverage and snack distributor that has operated in New York since 1986. Its Brentwood location is a fast‑paced, high‑energy environment supporting a large regional distribution business. You will work independently as their familiar IT presence, backed by Flexible IT when reinforcement is needed. This is a mid-level role for someone with at least two years of professional IT support experience and a solid technical foundation. What You Will Do Serve as Big Geyser's primary day‑to‑day technology resource Troubleshoot hardware, software, Microsoft 365, Azure, and general end‑user issues Configure and support computers, applications, accounts, and peripherals Own requests from the initial report through resolution Keep users informed and document your work clearly Identify recurring issues and opportunities to improve Big Geyser's technology environment Work with the broader Flexible IT team when an issue requires reinforcement What We Are Looking For At least two years of professional IT support experience in a business environment The ability to diagnose and resolve common technical issues independently Hands‑on experience with Microsoft 365, Azure, Windows computers, hardware, software, and basic networking Strong communication and interpersonal skills Good judgment, organization, documentation, and follow‑through An active interest in AI, including examples of how you have used it to solve a practical problem or improve the way you work Managed Service Provider experience is helpful but not required Why Flexible IT Flexible IT is a Long Island‑based Managed Services Provider with more than 40 years of experience. We give people the independence to own their work while making sure they have a strong team behind them. We invest in people who are curious, take ownership, and want to keep getting better. Benefits include: health insurance, paid time off, a retirement savings plan, certification reimbursement, and professional development and career growth. #J-18808-Ljbffr Flexible IT