Service Maintenance Technician I

Position Description Under the direction of the Service Maintenance Manager, the Service Maintenance Technician I is responsible for the completion of general maintenance and janitorial tasks which help to preserve the property and provide a quality living environment for the residents. This role has primary accountability for the overall cleanliness, physical appearance and presentation of the community, while maintaining a positive, productive relationship with the other team members and with residents. The Service Maintenance Technician I will provide basic support to the maintenance team in carpentry, plumbing repairs, and apartment turnover preparation. This position requires five days a week in office. Responsibilities Provide basic support to repair appliances, carpentry, hardware accessories, masonry, painting, as well as basic electrical, plumbing, and HVAC Respond and complete all service requests and on-call emergencies in a timely and professional manner, as directed by the Community Manager or Service Manager Assist in preventive maintenance tasks for building systems, equipment and components Prepare and perform repairs to vacant apartments to be ready for new resident move-ins Maintain grounds and common spaces through cleaning, trash management, landscaping, and snow removal Assist in REAC/HQS inspections and agency audits Maintain maintenance shop and inventory to company standards and work with a safety mindset including wearing appropriate PPE Available for weekend work, on-call rotation and emergency service call duties Knowledge, Skills and Abilities Ability to read, write, understand and communicate in English; bilingual skills a plus Basic skills with computer and hand‑held devices Knowledge of Federal Fair Housing Laws & Guidelines a plus Knowledge of all hand and power tools, cleaning supplies, and Personal Protection Equipment (PPE) Valid driver’s license and reliable transportation Strong attention to detail, organizational, time‑management and problem‑solving skills Superior customer service skills including the ability to manage difficult customers and/or situations Physical Demands & Work Environment Occasionally ascends/descends a ladder to service lights and ceiling fans Frequently moves equipment weighing up to 50 pounds across sites Constantly works in outdoor weather conditions Education & Experience High School diploma or equivalent required; 1+ years of maintenance, janitorial, landscape and/or handyman experience preferred Benefits: Medical, dental, and vision insurance 12 paid holidays & tenure‑based PTO accruals Employer contributions to Health Savings Accounts Company paid Life & Disability Insurance 403(b) retirement plan with company match Tax‑advantage accounts: commuter/parking, medical & dependent care FSA Hospital & Critical Illness Insurance Confidential, 24/7 Employee Assistance Program Pay range: $19‑21/hour The Community Builders is an equal opportunity employer. #J-18808-Ljbffr