General Manager

Job Description

Job Description

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we’d like to invite you to join our team as a General Manager!  

We offer great benefits, a competitive salary, and growth opportunities. We think you’ll find what you want here because what we do matters - to us, our customers, and most of all, our team members. 

Location: Princeton, NJ

Summary:

The General Manager is the leader responsible for driving profitable sales growth and owning all aspects of talent management

What you’ll do:

Run the Business to Meet or Exceed Plan:

• Drive profitable sales growth.
• Manage daily sales performance via trainers and sales leaders, and partner with them to reach/exceed sales goals. 
• Ensure execution of all sales strategies.
• Engage in community outreach and develop relationships; be the market expert relative to competitors and community activity, as well as potential acquisitions. 
• Take part in key customer engagement. 
• Manage the financials and participate in the budgeting process. 
• Be the escalation point for customer issues. 
• Be the liaison for Enterprise and Shared Services resources, products and services.
• Partner with Shared Services to ensure a positive customer experience. 
• Drive / implement company-wide initiatives. 
• Communicate systems/process improvements or suggested new processes to the RVP for further evaluation and escalation. 

Own All Aspects of Talent Management

• Hire and promote the talent needed to meet or exceed plan.
• Develop team members, including close engagement with technician training.
• Create and maintain a healthy work environment where employee engagement is high, including reinforcing Vector’s strong culture relative to our purpose, mission and values.
• Retain high performing talent.
• Engage in strong performance management, i.e., establish goals, hold meaningful career conversations, conduct on-going / meaningful performance discussions, and hold meaningful year-end assessment conversations.
• Recognize team members.
• Hold all team members accountable for their work, ensure compliance with company policies and procedures, and make difficult decisions when team members aren’t meeting expectations.

What You'll Need:

• Bachelor’s Degree preferred or equivalent experience in business management or related field. 
• Minimum 5 years of successful leadership experience.
• The knowledge, communication skills, courage and influence to facilitate change and drive results. 
• Capacity to create effective sales driven culture. 
• Must be able to develop team concepts and work with multi-departmental personnel. 
• Must be able to make the sound and accurate decisions that will affect the branch success. In addition, must be able to assist in personnel decisions regarding various aspects/stages of employment. 
• Must be able to multi-task and manage multiple projects, departments, and personnel. Must be able to meet customer (internal and External) deadlines. 
• Valid driver’s license with an acceptable driving history.

What You’ll Get:

We offer a “Total Rewards” package including: 

• Company Provided Cell Phone
• Monthly Vehicle Allowance
• Competitive compensation with incentive eligibility 
• Medical, dental and vision coverage
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan
• Flexible Spending Account
• Paid time off
• Tuition reimbursement
• Employee Assistance Program (EAP)

About Us:  

We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years. Our purpose is to make our world more secure, connected and empowered, one customer at a time. 

Our Values:  

• Win as a team. 
• Do the right thing. 
• Make a difference every day! 
• Get it done. 
• Think big. 

If you share these ideals, we'd love to hear from you! 

Vector Security is a Drug-Free Workplace  

Vector Security is an Equal Opportunity Employer  

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, transgender, national origin, veteran, or disability status.