Medical Front Desk Coordinator

Medical Front Desk Coordinator Overview Our client is a mission‑driven nonprofit healthcare organization dedicated to providing accessible, high‑quality services to underserved populations in Albuquerque. They believe every patient deserves compassionate, respectful care regardless of background or circumstance. We are looking for a Medical Front Desk Coordinator to serve as the first point of contact for patients, visitors, and community members, ensuring a welcoming environment while supporting the smooth operation of daily clinic activities. Responsibilities Greet patients and visitors with warmth and professionalism. Answer and direct phone calls, schedule appointments, and manage patient check‑in/check‑out. Verify insurance information and assist patients with registration paperwork. Collect and process co‑pays, donations, or sliding scale fees as applicable. Maintain accurate patient records in the electronic medical record (EMR) system. Coordinate with medical staff to ensure patient flow and timely care. Provide information about clinic services, programs, and community resources. Handle confidential patient information in compliance with HIPAA. Support front office operations, including filing, scanning, and administrative tasks. Qualifications High school diploma or equivalent required; some college or medical office coursework preferred. Previous experience in a medical front desk, receptionist, or customer service role. Strong communication and interpersonal skills with a focus on patient care. Proficiency in Microsoft Office and experience with EMR systems (preferred). Bilingual (English/Spanish) strongly preferred. Ability to manage multiple priorities and work effectively in a team environment. Benefits Competitive nonprofit pay and benefits package. Professional development and training opportunities. Equal Opportunity Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. #J-18808-Ljbffr