Sr Field Service Engineer (Onsite)

Date Posted: 2026-07-06 Country: United States of America Location: US-TN-REMOTE Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance Security Clearance Type: DoD Clearance: Secret Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. The Sr Field Service Engineer acts as customer and field service interface, drives improvements based on end user experience, and performs corrective actions for field issues, special investigations, and product testing. This role performs analysis at all levels of the total system product including concept, design, test, installation, operation, maintenance and disposal, as well as technical planning, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems. The Field Service Engineer manages configuration, builds processes, and identifies manufacturing/engineering defects, facilitates the adherence of product requirements that acknowledge technical, schedule, and cost constraints, interprets customer specifications and system level requirements into sub-system and piece part verification criteria, and acts as a logistical and technical liaison to fulfill customer requests. The primary obligation for this position will be in support of the US Army Special Operations Aviation Regiment (SOAR) on Ft. Campbell, KY. Interested candidates must be willing to travel with little to no notice to support customer events, including deployment to austere locations outside of the US. The ability for a candidate to pass medical screening to receive a Class III Medical Certificate for flight duties, is desired. This position is a fully onsite role located at Fort Campbell, KY. This role may require atypical hours at times based on customer need. Position may require approximately 25% travel. This role is eligible for relocation. What You Will Do Shipping and receiving government owned equipment. Making entries into US Army/US Government databases and tracking applications. Managing government equipment software/hardware configurations. Failure trend analysis and obsolescence reviews. System and sub-system debug through serial command line interfaces and remote protocols. Development of Acceptance Test Procedures for both Collins and non-Collins equipment. Analysis of hardware interfaces and wiring schematics to identify and address interoperability/compatibility defects. Handling/Operating cryptographic keying devices. Conducts scheduled, and impromptu, training sessions for software loading and systems troubleshooting. Qualifications You Must Have Typically requires a degree in Science,Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations. Experience with Microsoft products to include Excel, Visio, and Access Database. Experience with US Army/US Government forms and databases. Experience with US Government property book handling and tracking systems. Experience with government program operations. Experience operating/troubleshooting integrated digital avionics management systems on Special Operations rotary wing aircraft which include MH-6M, MH-6R, MH-47G, and MH-60M platforms. Experience with GPS receivers and Inertial Navigation Units. Experience with operating, loading, troubleshooting software defined radio sets. Experience with wire harness fabrication and military installation/repair practices. Role Type *Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee’s personal responsibility. What We Offer Some of our competitive benefits package includes: • Medical, dental, and vision insurance. • Three weeks of vacation for newly hired employees. • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option. • Tuition reimbursement program. • Student Loan Repayment Program. • Life insurance and disability coverage. • Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection. • Birth, adoption, parental leave benefits. • Ovia Health, fertility, and family planning. • Adoption Assistance. • Autism Benefit. • Employee Assistance Plan, including up to 10 free counseling sessions. • Healthy You Incentives, wellness rewards program. • Doctor on Demand, virtual doctor visits. • Bright Horizons, child and elder care services. • Teladoc Medical Experts, second opinion program. • And more! Learn More and Apply Now! Avionics delivers advanced cockpit displays, vision systems, and comprehensive digital solutions for global government, commercial and business aviation customers. We provide connectivity and managed data services to ensure safety and seamless communication for passengers, crews, and militaries, from aircraft and airports to air traffic management. Join us in creating solutions that connect the world, one flight at a time. Start your application today. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that’s redefining aerospace, every day. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.