Broker Engagement Specialist

Job Description

Job Description

Description

About the Role

Our Broker Engagement Specialist is a key team member responsible for building and managing strategic relationships with brokers and agencies across assigned markets. This role plays a critical part in driving membership growth, market expansion, and overall business success by leading broker-focused engagement initiatives and representing Astrana Health within the broker community.

At Astrana Health, we strive to redefine the way healthcare is administered through community-driven preventative care and proactive treatment. By centering care around the patient, we can improve health and wellbeing instead of treating symptoms. Our passionate providers prioritize the wellness of each of our patients with the necessary tools and resources to improve the quality of life for all of our patients.

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity & Excellence
• Be Innovative
• Work As One Team

• Build and maintain strong relationships with brokers and agencies to drive membership growth and market expansion.
• Evaluate broker partnerships and prioritize engagement strategies based on performance, growth potential, and business impact.
• Develop and execute targeted broker engagement and outreach plans aligned with market goals.
• Plan, coordinate, and represent Astrana Health at broker meetings, trainings, conferences, networking events, and sponsored engagements.
• Determine event participation, sponsorship opportunities, and engagement approaches based on expected return and market influence.
• Serve as the primary point of contact for broker communications, relationship management, and issue resolution.
• Assess broker needs and independently resolve issues, including escalation and coordination with internal teams when necessary.
• Collaborate cross-functionally while maintaining ownership of broker engagement strategy and execution.
• Track engagement outcomes, analyze trends, and adjust strategies to improve broker performance and relationship effectiveness.

• High school diploma or equivalent – Associate’s or Bachelor’s degree in a related field preferred.
• 2–4 years of experience in healthcare engagement, customer service, or broker/partner relations.
• Strong communication and relationship-building skills.
• Working knowledge of healthcare systems and insurance (Medicare/Medicaid a plus).
• Bilingual preferred but not required.
• Proficiency in administrative systems (CRM/EHR) and ability to manage multiple tasks efficiently.
• Strong organizational, problem-solving, and time management skills.
• Self-starter with the ability to work independently and think strategically.
• Commitment to patient-centered care and improving outcomes in underserved communities.

• The department for this position is aligned with our Corporate Office at 8880 W Sunset Rd, Suite 320, Las Vegas, NV 89148, but this position will be primarily in the field attending broker meetings, events, and community engagements.
• Must have reliable transportation
• The national target pay range for this role is $48,000 - $68,000. Actual compensation will be determined based on geographic location (current or future), experience, and other job-related factors.