Field Service Tech

IT Field Service Technician

Location: Gilbert, AZ 85298 Rate: $20/HR Plus mileage

Is this position remote or in person? Both. Some remote work from home doing training and admin tasks, but primarily field technician work being dispatched to customer sites.

Responsibilities: IT field technician tasks: driving to client sites and providing general IT support to multiple customers (retailers, banks, etc.), running break-fix and IMAC calls, and supporting clients, the level of support will vary depending on the customer, but do expect printer, laptop, server, network, and other technology devices. Top 2: HW repair hands-on (printers, PCs, POS, etc.) break-fix, use of power tools (e.g. drills), and familiar with the ticketing system.

What will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): M-F, 9-6, after completing all required certs and training will be rotating On-Call, with the possibility of Overtime.

How many overall years of experience should this person have? 2-5 preferred but we will train.

Do they need any specific certifications or education? A+ certification is good to have but not necessary, Lexmark certifications and experience are preferred but not necessary. Experience with Lexmark printer break-fix and equipment installs a plus, Client Dell Lenovo also desired but not necessary.

If contract to hire what is the conversion rate? $21.00+. How many miles per day will the contractor be driving? Varies, sometimes longer distances involved but mileage is compensated, covering Phoenix Metropolitan Area in some cases further South, Casa Grande and Tucson.

What is the exact work location or city, state, or zip? Gilbert, AZ 85298.