PLM/PDM System Analyst II

PLM/PDM Systems Analyst IIIn this role, the PLM/PDM Systems Analyst will serve as a technical expert in the areas of infrastructure related to Product Lifecycle Management and integration to factory systems. The Engineer will identify methods and architect solutions to provide a high level of service to end-users of the application(s). This role will help build out, maintain, and troubleshoot a rapidly expanding application system and its infrastructure. The Analyst will work closely with other engineers and leadership to obtain regular feedback on design and execution. Additionally, the Analyst will provide periodic operational support and maintenance of the PLM/PDM systems.Essential Duties:Responsible for the maintenance, optimization, troubleshooting, upgrades, installation, and documentation of infrastructure related to Product Lifecycle Management (PLM) systems which includes PLM database management, project management systems, CAD and PDM systemsAdministration of new and existing technologies, including the design, documentation, install, configuration, maintenance, integration, and testing related systemsWorks collaboratively with business users on hardware, middleware, and application requirementsCollaborate with vendors, engineers, analysts, and leadership to ensure the integrity of databases, application software and dataPerforms regular system monitoring, verifying the integrity, health and availability of all systems and key processes, reviewing application and system logs, and ensuring completion of scheduled jobsLeads problem-solving efforts regarding system and service matters and if necessary, facilitates support with outside personnel, organizations, and/or vendorsMonitor tech-industry trends, and brings new ideas and innovative solutionsDevelop new deliverables as needed based on operational requirements and following best practices for documentation and deliveryPerform hardware and application troubleshooting as related to manufacturing processConfigure and deploy devices and peripherals as necessaryResolves issues, problems and questions on-site assigned from a ticketing systemEnsure compliance to all Panasonic policy and proceduresPersonal Protective Equipment (PPE) Requirements: To ensure the health and safety in the workplace and for the protection of our employees, wearing PPE is a requirement for some roles at PECNA and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator.Qualifications Requirements - Required and/or Preferred Education: Basic/Required: Bachelor's degree in Information Systems, or engineering, Manufacturing Engineering, Industrial Engineering, Business Information Systems, or a related field; or equivalent combination of education and relevant work experience. Preferred: PLM and PDM CertificationEssential Qualifications: 2-4 years of hands-on experience in a factory or enterprise setting Minimum of 2+ years of hands-on experience with PLM Technical experience with PLM systems such as CAD, PDM, ERP, PMO Excellent communication (oral and written) skills, including the ability to explain and present technical information Effectively train and advise users on information technology issues Prepare written documentation in a clear and concise style Demonstrated ability to work in a fast-paced, flexible environment and take the initiative to learn new tools and concepts quickly Creative thinker with attention to detail, strong analytical, multitasking, and interpersonal skills Approachable and adaptable; this is a start-up where priorities are constantly changing Ability to work extended-hours or outside of normal business hours including weekends as needed Skills in Microsoft Office Suite, including Word, Power Point, Excel, and Outlook Must have working-level knowledge of the English language, including reading, writing, and speaking EnglishPreferred Qualifications: Prior experience in a factory environment desirable Technical experience with database management & language (SQL, Oracle) Able to work independently and in a team environment, as well as with cross-functional groups Resilient, self-motived and able to work well under pressure Alignment to Panasonic's seven (7) core principles (contribution to society, fairness and honesty, cooperation and team spirit, untiring effort for improvement, courtesy and humility, adaptability, gratitude) Preferred Certification(s): Lean Six Sigma Yellow belt, or higherPhysical Demands: Physical Activities: (Percentage of time (equaling 100%) during the normal workday the employee is required to) Sit: 50% Walk: 20% Stand: 20% Lift: 10% Required Lifting and Carrying: (Required frequency is: Not required (0%), Occasional (1-33%), Frequent (34-66%, Continuous (67-100%) Up to 10 lbs.: Frequent Up to 20 lbs.: Frequent Up to 35 lbs.: Frequent Team-lift only (over 35 lbs.): Frequent