Phlebotomist / Donor Collections Tech I

Job Title

Community Blood Center (CBC) Donor Room Assistant

Responsibilities

Essential Functions:

• Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria.
• Determines donor hemoglobin by obtaining a finger-stick sample.
• Takes and documents donor blood pressure, pulse and temperature.
• Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles.
• Attends to donor's comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor.
• Maintains confidentiality of all information regarding donors.
• Labels all blood collection materials according to SOP.
• Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center, when necessary.
• Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable).
• Complies with CBC safety policies and procedures.
• Demonstrates excellent customer service when dealing with donors, members of the community and co-workers.
• Exhibits professionalism in dress, personal grooming and hygiene.
• Maintains prompt and regular attendance.
• Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.

Other Functions:

• Answer donor questions regarding donor criteria and blood donations.
• Performs data entry when donors present to donate (as applicable).
• Completes paperwork relating to daily operations.
• Maintains a safe and clean work environment.
• Stays current with all changes by attending all scheduled in-services.
• Restocks supplies as needed.
• Assists with special projects and other duties as assigned relevant to the position.
• Must have and maintain a valid driver's license and clean driving record. All tickets, suspension must be reported to supervisor.

Qualifications

Education:

• High school diploma or equivalent
• Medical Assistant degree preferred.
• Phlebotomy certification preferred.
• WORK HOURS AND DAYS VARY SO MUST BE VERY FLEXIBLE

Experience:

• Prefer an individual with at least 6 months experience in:
• A health-related field, and
• Phlebotomy.

Licenses/Certifications:

• Mobile Staff: Must have and maintain a valid operator's license (MO class E; KS class C)
• Fixed Site Staff: Must have and maintain a valid driver's license

Knowledge:

• Knowledge of basic medical terminology.
• Proficient in all duties related to Donor Room Assistant.

Skills & Abilities:

• Excellent customer service skills.
• Good writing skills to successfully document as needed.
• Good verbal skills to successfully communicate with donors, chairpersons, community, and co-workers.
• Ability to work both independently and as part of a team.
• Computer skills.

Overview

Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health.

Community Blood Center of Greater Kansas City