Phlebotomist / Donor Collections Tech I

Job Title

Community Blood Center (CBC) Donor Room Assistant

Responsibilities

Essential Functions:

Performs donor interview and evaluates suitability of donor for donation based on current Standard Operating Procedure (SOP) criteria.

Determines donor hemoglobin by obtaining a finger-stick sample.

Takes and documents donor blood pressure, pulse and temperature.

Performs blood collection procedures according to SOPs, including Quality Control, skin preparation, phlebotomy, obtaining tube samples and removing needles.

Attends to donor's comfort and safety post donation, including those having reactions or complications to the procedure and notifying the Collection Supervisor.

Maintains confidentiality of all information regarding donors.

Labels all blood collection materials according to SOP.

Cares for blood after collection, including segmenting, providing temporary storage and transportation to the center, when necessary.

Assists in unloading, assembling, maintain, dismantling and reloading of equipment and supplies (if applicable).

Complies with CBC safety policies and procedures.

Demonstrates excellent customer service when dealing with donors, members of the community and co-workers.

Exhibits professionalism in dress, personal grooming and hygiene.

Maintains prompt and regular attendance.

Must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.

Other Functions:

Answer donor questions regarding donor criteria and blood donations.

Performs data entry when donors present to donate (as applicable).

Completes paperwork relating to daily operations.

Maintains a safe and clean work environment.

Stays current with all changes by attending all scheduled in-services.

Restocks supplies as needed.

Assists with special projects and other duties as assigned relevant to the position.

Must have and maintain a valid driver's license and clean driving record. All tickets, suspension must be reported to supervisor.

Qualifications

Education:

High school diploma or equivalent

Medical Assistant degree preferred.

Phlebotomy certification preferred.

Work Hours and Days Vary So Must Be Very Flexible

Experience:

Prefer an individual with at least 6 months experience in:

A health-related field, and

Phlebotomy.

Licenses/Certifications:

Mobile Staff: Must have and maintain a valid operator's license (MO class E; KS class C)

Fixed Site Staff: Must have and maintain a valid driver's license

Knowledge:

Knowledge of basic medical terminology.

Proficient in all duties related to Donor Room Assistant.

Skills & Abilities:

Excellent customer service skills.

Good writing skills to successfully document as needed.

Good verbal skills to successfully communicate with donors, chairpersons, community, and co-workers.

Ability to work both independently and as part of a team.

Computer skills.

Overview

Founded in 1958, Community Blood Center (CBC) has served Kansas and Missouri for more than 65 years, delivering more than 150,000 lifesaving blood products annually to 70+ hospitals, EMS and healthcare partners. CBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment, and cure of bloodborne and blood-related diseases. CBC serves as a vital community lifeline dedicated to helping patients and advancing global public health.

Community Blood Center of Greater Kansas City