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Universal Banker

Full-time

Bank of Zachary

Baton Rouge, LA

Universal Banker – Baton Rouge

Bank of Zachary is seeking a highly motivated individual for a full-time Universal Banker position at our new Baton Rouge branch, located off Highland Road. This is an exciting opportunity for someone with teller, cash-handling, customer-service, or retail-sales experience who is interested in building a career with opportunities for growth and development.

Essential Duties and Responsibilities

Teller & Customer Service Functions

  • Perform standard teller transactions (receive and pay funds).
  • Sell cashier’s checks, gift cards, and other negotiable items.
  • Assist customers with safe deposit box access.
  • Balance teller drawer and assist with ATM and vault balancing.
  • Answer phones, greet customers, and provide prompt, professional assistance.
  • Complete CTRs and SARs as required.
  • Prepare and process change orders.
  • Perform clerical and administrative duties as needed.
  • Maintain knowledge of bank products, services, and associated fees.
  • Remain proficient in Federal and State banking regulations and internal policies.

Account Opening & Retail Banking

  • Open all consumer and business deposit accounts.
  • Open specialized accounts such as trust, estate, and fiduciary accounts.
  • Assist customers with IRA accounts and inquiries.
  • Transition seamlessly between teller line and platform responsibilities.
  • Utilize online banking and digital account opening tools, including chat systems.
  • Provide education and guidance to customers regarding bank products and digital services.

General Requirements

  • Participate in ongoing training and continuing education.
  • Must be able to bend, stoop, squat, and reach as needed.

Qualifications

  • One (1) to two (2) years’ banking experience (teller or customer service representative required).
  • High school diploma or equivalent.
  • Demonstrated cash-handling accuracy.
  • Proficient with bank operating systems, online platforms, teller terminals, and cash dispensers.
  • Must be able to travel between branch locations as needed.
  • Strong communication skills and commitment to customer service excellence.

Apply: Send your resume to View email address on click.appcast.io

EOE/VETERAN/DISABLED

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Vacancy posted 1 day ago
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