Retail Associate

Retail AssociateAs a Retail Associate you will greet customers, deliver exceptional service with courtesy, and handle inquiries. Your goal will be to provide exceptional service and customer experience. Your success looks like supporting team members and customers during every interaction.What We Offer:Competitive Compensation – Including a company matched 401k and a Sign-On BonusPaid VacationWellness Support – With 24/7 access to our Employee & Family Assistance ProgramYour Responsibilities:Promote, work, and act in a manner consistent with the brand and "The Irving" customer experience standardsGreet customers, including answering phones, provides clients with the highest level of customer service that is uniquely Irving demonstrated through a courteous demeanor, and outstand serviceScan products, receive and process all payment transactions according to standard procedures and helping customers use processing equipmentHandle customer inquiries or complaints in line with policies and proceduresKeep track of all cash/ credit transactions, count cash intake and perform audits (daily, weekly, and monthly) ensuring cash/ credit intake equals receiptsAssist in keeping the maintenance of the store and stocking shelves as neededYour Skills:Basic math skillsAttention to detailCustomer serviceYour Experience:2 years in a customer service roleG.E.D or equivalentThe expected hourly range for this position is $16.00-$20.00. Placement within range will be based on relevant experience, qualifications, and skills.Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that's created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone's responsibility.