Sales Coordinator

Sales Coordinator

The Sales Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales. He/she is also responsible for providing attentive, courteous and efficient service to all guests.

Responsibilities include answering telephone and email messages, opening and distributing mail, maintaining and staying abreast of the latest computer programs/innovations, filing of all pertinent correspondence in a timely manner, handling correspondence pertaining to department, maintaining adequate inventory of office supplies, responsible for the smooth operation of the office, typing and distributing meeting minutes, maintaining trace file as needed, preparing Banquet Event Orders (BEOS) and Group Resumes as needed, greeting guests/clients/employees when necessary, attending meetings/training as required by management, proficient with Microsoft Office and Delphi FD, maintaining a warm and friendly demeanor at all times, effective communication both verbally and written, effective listening to, understanding, and clarifying concerns raised by employees and guests, multitasking and prioritizing departmental functions to meet deadlines, approaching all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner, attending all hotel required meetings and trainings, maintaining regular attendance in compliance with Highgate Hotel Standards, maintaining high standards of personal appearance and grooming, complying with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations, maximizing efforts towards productivity, identifying problem areas and assisting in implementing solutions, effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary, understanding and applying complex information, data, etc. from various sources to meet appropriate objectives, cross-training in other hotel related areas, maintaining confidentiality of information, showing initiative, including anticipating guest or operational needs, and performing other duties as requested by management.

Qualifications include a High School diploma or equivalent required and/or experience in a hotel or a related field preferred, at least 3 to 5 years of progressive experience in a hotel or related field preferred, college course work in related field helpful, computer knowledge/skills required, flexible and long hours sometimes required, and light work - exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Benefits include medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance, 401(k) Retirement Plan with employer matching contributions, paid holidays, paid vacation, paid sick leave (provided in accordance with applicable law), employee assistance program (EAP), educational opportunities / Tuition reimbursement, paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law. For Employees Based in Washington: 8 paid holidays per year, up to 20 days of paid vacation per year, based on classification and length of service, Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next. For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year, up to 20 days of paid vacation per year, based on classification and length of service, 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked. For Employees Based in California: 8 paid holidays per year, up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO, Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next. Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.