Water Technician, Field Operations

Requisition ID: 110242 

Share Our Purpose. Be Yourself. Feel Valued.  

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different . We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water
American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026 , We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visit amwater.com and join American Water on LinkedIn , Facebook , X and Instagram .

Job Information

Join a great company with an exciting Technician Field Operations opportunity in Jefferson City, MO.

In addition to compensation, you will receive a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

Work Schedule: Monday to Friday 7:00 a.m. to 3:30 p.m. Overtime opportunity

American Water employees also receive learning opportunities and work experiences to grow professionally.

Primary Role

Performs a variety of tasks in assisting and participating in the locating, laying, repairing, and extending underground water mains and distribution pipes.

Key Accountabilities

• Sets up barricades and places safety lights around work site to protect workers from street traffic.
• Breaks up asphalt and concrete, using pneumatic power tools for trenching and compaction.
• Manually digs valve boxes and curb boxes, using shovel and digging bar.
• Guides pipe sections, valves and fittings into position and holds pieces steady while worker tightens connections.
• Taps into pressurized water mains.
• Flares and connects copper and plastic piping.
• Installs repair clamps on pressurized water mains and service lines.
• Operates valves and fire hydrants.
• Investigates complaints and determines corrective action per company procedure.
• Operates pneumatic and/or hydraulic boring equipment.
• Completes all necessary forms, sketches, field notes and uses maps and records.
• Drives vehicles and/or trucks in performance of general job.
• Obtains and records water meter readings in company’s service area to ensure accurate billing of customers’ accounts within established timeframes.
• Accurately measures pressure and flow at meter to detect leaks.
• Responds to customer inquiries accurately and professionally.
• Performs turn ons and turn offs as necessary.
• Directs the activities of any personnel assigned.
• Performs any other duties as assigned by supervisor. 

Knowledge/Skills

• Mechanical ability sufficient to understand the operation of pumps, valves, motors and other mechanical equipment related to operations and maintenance.
• Working knowledge of distribution/collection systems. 

Experience/Education

• High school diploma or equivalent.
• Minimum 1 year in construction, plumbing, and/or building trades.

Work Environment

• Outdoor work during seasonal heat and cold, and other adverse weather conditions.
• Must be able to perform essential functions and meet the physical requirements for the position. 

Competencies

Plans & Aligns

Decision Making

Communicates Effectively

Builds Networks

Action Oriented

Join American Water... We Keep Life Flowing ™

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they are an individual with a disability, protected veteran or other status protected by federal, state, and local laws.