National Sales Account Manager

At Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are an excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members, and rewarding performance. We live by the core values of our Diamond Philosophy: Quality, Teamwork, Productivity, and Excellence—which means consistently doing your best and always striving to do better.

Summary:

As the National Sales Account Manager, you are responsible for managing and growing existing key customer accounts, adding and growing profitable business with targeted new accounts and managing projects while exceeding customer expectations. This position requires you to be the best in the field while supporting our operations’ strategic plan goals of continuous growth. It requires the individual to be trained and operate with the mindset of a business manager driving for mutual success for both the company and the customer. You’ll be fully responsible for the strategy, growth, performance, and execution of the overall success of the account while leveraging all Pacific Seafood resources necessary to help grow the business profitably. Demonstrating key competencies in strategy, analytics, collaboration and communication You will build account profiles and service customers while strengthening the image and distribution of company products and brands on a direct and indirect basis. 

Key Responsibilities: 

The NAS Retail team will represent in the marketplace the following channels: National Chain, Warehouse, Regional Chain, Club Stores, Ecommerce – non PSG, Cruise Lines, Meal Subscriptions, Industrial (food manufacturing), Distribution– retail sales support. 

Sales Growth:

• Identify and sell new national accounts (Ex. Regional/national chains, key large retailers or food service accounts, distributors, wholesalers, redistributors, etc.) 
• Deliver budgeted sales for these accounts while growing number of items and brands sold to each customer profitably.
• Identify customer opportunities/product gaps and create systemized sales plans to support and execute. 
• Increase sales of Pacific Seafood branded product YOY. 
• Communicate market info and trends to customers. 
• Quote and confirm pricing to clients and customers.

Customer Account Management: 

• Manage customer credit requests and cooperate with A/R & Collections Team in enforcing company credit policies and payment terms. 
• Responsible for communicating with program managers and establishing plans for growth. 
• Conduct new item presentations in a professional manner. 
• Appropriately respond to internal and external customer calls and inquiries. 
• Accurately enter orders into the system and reduce credits, claims or errors YOY by 75%. 
• Send out weekly price changes to customers. 

Internal Business Management: 

• Communicate all relevant enhancements to promotions, programs, policies, and procedures in a timely manner to the respective accounts.
• Establish and maintain relationships with internal sales personnel. 
• Collaborate with Category Managers to help define our company direction in the procurement, inventory, and sale of product by category. 
• Perform all primary job duties and responsibilities as directed within determined time frames and within a high degree of accuracy. 
• Learn and operate company sales reporting system accurately and effectively. 
• Project/forecast category sales and margin for annual budget plan. 
• Leverage marketing assets to drive mutually agreed upon programs. 
• Conduct regular customer performance reviews and business planning sessions, as needed. 
• Perform other duties, as assigned. 

What You Bring to Pacific Seafood: 

Required:

• Bachelor's degree from an accredited college or university or a minimum of five years of foodservice sales experience. 
• Must be able to travel up to 40% of the time in domestic US. 

Preferred:

• Prior seafood/protein experience in foodservice sector 
• Knowledge of Order processing systems, Microsoft Word, and Excel. 
• Valid driver’s license 

Total Compensation:

At Pacific Seafood, your base wage is only a portion of your overall compensation package. We invest in our Team Members through a comprehensive and attractive total rewards package, including but not limited to:

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) retirement plan options with generous annual company profit sharing match
• Paid time-off for all regular FT team members to include sick days, paid holidays, vacation, and personal time
• Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members
• Product purchase program

Pacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.