Certified Medical Assistant

Certified Medical Assistant (CMA)

Join more than 56000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

The Certified Medical Assistant (CMA) is a key member of the Employee & Occupational Health team providing clinical and administrative support to deliver comprehensive occupational health employee wellness and on-site urgent care services. The CMA partners with providers and interdisciplinary team members to promote the health safety and well-being of employees while supporting regulatory compliance injury prevention and efficient delivery of care. Through compassionate service attention to detail and clinical excellence the CMA helps ensure employees receive timely high-quality care that supports a healthy workforce and organizational success. The Medical Assistant in Employee Health practices under the direction and supervision of the Director and/or Provider.

Responsibilities include:

• Receiving and directing phone calls scheduling appointments checking-in patients obtaining necessary patient information to file and update patient records collecting payments (when required) and ensuring all forms and consents are completed by patients.
• Performing basic patient assessment including body weight height vital signs and current medications. Verifying patient information and entering information into the medical record.
• Reporting all changes in patients condition to the health care provider.
• Performing specific procedures such as venipuncture or capillary puncture and tests on patients as directed by the Provider.
• Assisting Providers during patient examination and procedures.
• Performing instrument and room cleanup following patient discharge.
• Aiding in maintaining supplies and clinical emergency equipment.
• Ensuring exam rooms are properly stocked.
• Ensuring supplies are not expired.
• Participating in in-service programs staff meetings and other required programs.
• Performing other job-related duties as needed.
• Accurately collecting and labeling specimens prior to sending them to the lab for testing and results.
• Ensuring a safe clean and orderly environment for self patients and teammates.
• Ensuring a collaborative environment by demonstrating cooperative constructive problem-solving interactions with all teammates.
• Maintaining accurate detailed confidential patient information in spreadsheets to facilitate the complex care management program.
• Providing assistance and customer service to patients and visitors.
• Developing rapport and trust with patients and visitors.
• Following behavior expectations and utilizing Carolina Care techniques.
• Supporting the mission vision values and strategic goals of UNC Health Lenoir and the UNC Health System.
• Complying with the UNC Health Lenoir’s Code of Conduct and all policies procedures and regulations.
• Performing a variety of related duties as assigned.
• Meeting all annual training health and safety requirements.
• Demonstrating regular reliable and dependable attendance.
• As needed may be required to work: on weekdays weekends evenings during disaster situations i.e. before during or after a disaster or inclement weather (hurricane flood snowstorm etc.) additional hours after scheduled workday or shift based on operational needs.

Education: High school diploma or GED required. Completion of an accredited medical assistant certification program.

Experience: At least one (1) year in a healthcare setting preferred.

Licensing/Registration/Certification: Board of the American Association of Medical Assistants (AAMA) certification required. Basic Life Support (BLS) certification required. Respiratory Fit Testing as defined by OSHA Respiratory Protection Standard required annually.

Legal Employer: Lenoir Health

Entity: UNC Lenoir Health Care

Organization Unit: Employee Health

Work Type: Full Time

Standard Hours Per Week: 40.00

Hours: 8:00 am - 4:30 pm

Salary Range: 19.94 - 22.93 per hour (Minimum to Midpoint)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Kinston

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race color religion sex sexual orientation gender identity national origin age genetic information disability status as a protected veteran or political affiliation.