Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Center Liaison

$17 - $20 per hour
Full-time

Ethos Veterinary Health

Ethos Veterinary Health has immediate full-time Evening shift openings for highly motivated, Work from Home, Call Center Representatives for our locations across the United States.

Summary: The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams. In joining this team, you will be part of Ethos’ mission to provide unsurpassed veterinary health care to patients.

Starting compensation for this position is based on experience and ranges between $17 - $20hr.

Responsibilities:

  • Provides superior service to clients and referring veterinarians through inbound and outbound calls
  • Acts as the primary point of contact for the hospitals and ensures all client and referring veterinarians’ needs are met in a professional and empathetic manner
  • Acts as the frontline for all emergency calls exercising a calm and compassionate demeanor
  • Books client appointments with accuracy and efficiency
  • Accurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians’ inquiries

Education, License, and Job Requirements:

  • High School Diploma or equivalent
  • Minimum 2 years of Veterinarian Client Care or Tech experience.
  • Knowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation.
  • Able to work Evening shift within a 24/7-365 a year service center

Skills and Experience:

  • A team player with proven experience to deliver an outstanding service within a high-volume environment (up to 60 calls per shift)
  • Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations
  • A solid track record of exceeding productivity and quality goals
  • Strong communication skills, both written and oral
  • Good judgment and problem-solving skills

Thank you for reading our job posting!

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

Vacancy posted 8 days ago
Similar jobs that could be interesting for youBased on the Service Center Liaison in Woburn, MA vacancy
  • $92.48k - $160.29k

     ...experienced and forward‑thinking leader to oversee a team of Client Service Representatives and Quality Assurance professionals supporting...  ...5 years of leadership experience in a client service, contact center, or financial services environment.Experience supporting... 
    Suggested
    Full time
    Temporary work
    Local area
    Flexible hours

    John Hancock

    Boston, MA
    5 days ago
  • $128k - $142k

    The Clinical Trial Liaison (CTL) will be accountable for site engagement, communications and timely patient screening / enrollment of assigned sites for Kiniksa’s applicable studies. The CTL will collaborate closely with the Kiniksa Clinical Operations Team, Clinical Development... 
    Suggested
    Interim role
    Local area
    Remote work
    Night shift

    Kiniksa Pharmaceuticals

    Lexington, MA
    4 days ago
  • $127.5k - $222k

     ...businesses, markets, and the challenges they face.Crafting creative solutions to help customers realize their goals.Selling services and data center solutions to help our customers connect better and become more efficient.Developing winning outcomes for both us and our... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement
    Shift work

    Verizon

    Boston, MA
    4 days ago
  •  ...Senior Clinical Rehab Liaison Career Opportunity Appreciated for your Skills - Clinical License Required Ever heard of a Senior...  ...Clinical Rehab Liaison you've always wanted to be Provides in-services and professional presentations. Assists Business... 
    Suggested
    Full time
    Contract work
    Part time
    Local area
    Flexible hours

    Encompass Health Rehabilitation Hospital of New England

    Burlington, MA
    3 days ago
  •  ...Responsibilities The Rehab Liaison PRN coordinates the placement of all admissions and transfers in accordance with standards and guidelines...  .... If applicable, is responsible for marketing Hospital services and acting as a liaison between Hospital departments and current... 
    Suggested
    Relief
    Work at office
    2 days per week
    1 day per week

    Tower Health System

    Reading, MA
    4 days ago
  • $95k - $108k

     ...Clinical Rehab LiaisonClinical Rehab Liaison Career Opportunity $95,000 - $108,000 plus monthly and quarterly incentive plan Appreciated...  ..., referral sources and physicians on our hospital programs and services. Utilize market analysis to identify new opportunities.... 
    Full time
    Part time
    Flexible hours

    Encompass Health

    Woburn, MA
    4 days ago
  •  ...Senior Clinical Rehab Liaison Career Opportunity Ever heard of a Senior Clinical Rehab Liaison? Are you looking to embark on a career that’s close to home and heart in your community? The Senior Clinical Rehab Liaison is a valuable member of the marketing team and demonstrates... 
    Full time
    Part time
    Flexible hours

    QuickCruit

    Woburn, MA
    4 days ago
  • $30 - $60 per day

     ...Clinical LiaisonJoin our team at Marquis Health Consulting Services as a Clinical Liaison.Full-time opportunity availableSame Day Pay!$30-$60/...  ...communication are essential to delivering exceptional patient-centered care. Guided by our core values of Passion, Respect, and... 
    Full time
    Local area

    Marquis Health Consulting Services

    Burlington, MA
    5 days ago
  • $114.24k - $147.9k

     ...innovative thinking.Position Overview: The Specialty Pharmacy Liaison (SPL) will serve as the primary point of contact for all communications...  .../rare disease/specialty therapies.Pharma/biotech patient services experience.Vendor management experience.Depending on your... 
    Temporary work
    Work at office
    Remote work
    Flexible hours

    PharmaEssentia Corporation

    Burlington, MA
    3 days ago
  •  ...Visit us at: You are:An expert in customer support and contact centers, with an understanding of the software / technology that enables...  ...value and think about customer support in a digital, self-service manner and you’re ready to apply your knowledge to help clients... 
    Full time
    Contract work
    Live in
    Work at office
    Local area

    Accenture

    Boston, MA
    1 day ago
  •  ...Clinical Admissions Liaison Clinical Admissions Liaison Career Opportunity Per Diem Appreciated for your Admission Liaison Skills Are you looking for an opportunity where your career allows you to be close to home and heart? As an Admissions Liaison at Encompass Health... 
    Daily paid
    Full time
    Part time
    Flexible hours

    Encompass Health

    Woburn, MA
    3 days ago
  •  ...initiatives with a portfolio of 40+ brands spanning 10 dosage forms and 9 therapeutic areas. The  CNS Neuro/Radiology Medical Science Liaison (MSL) is a US-based field position within the Medical Department, reporting to the MSL Lead – CNS Neuro/Radiology Franchise. MSLs... 
    Full time
    Work experience placement
    Live in
    Work at office
    Remote work
    Work from home

    Azurity Pharmaceuticals - US

    Woburn, MA
    4 days ago
  •  ...Admissions Liaison Career Opportunity Are you looking for an opportunity where your career allows you to be close to home and heart? As an Admissions Liaison at Encompass Health, step into a role where your passion meets purpose. Play a vital part in coordinating an... 
    Full time
    Part time
    Flexible hours

    Encompass Health

    Woburn, MA
    2 days ago
  • $19.5 - $26.24 per hour

     ...ED Patient Family Liaison When you join the growing BILH team, you're not just taking a job, you're making a difference in people'...  ...hospital, is the leading provider of comprehensive health care services in the northwest suburban Boston area. The ED Patient Family... 
    Hourly pay
    Shift work
    Afternoon shift

    Beth Israel Lahey Health

    Winchester, MA
    5 days ago
  •  ...Admissions Liaison, Senior Career Opportunity Are you looking for an opportunity where your career allows you to be close to home...  ...and measures volume, payor and case growth mix. Provides in-services and professional presentations. Qualifications: Current driver... 
    Full time
    Contract work
    Part time
    Local area
    Flexible hours

    Encompass Health

    Woburn, MA
    17 hours ago
  • $127.5k - $222k

     ..., markets, and the challenges they face. Crafting creative solutions to help customers realize their goals. Selling services and data center solutions to help our customers connect better and become more efficient. Developing winning outcomes for both us and our... 
    Full time
    Temporary work
    Part time
    Work experience placement
    Shift work

    Verizon

    Boston, MA
    1 day ago
  • $84.6k - $121k

    We Impact Lives Through Purpose-Driven Work in A People First CultureAscend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven...
    Full time
    Work at office
    Local area
    Remote work

    Ascend Learning

    Burlington, MA
    2 days ago
  •  ...role is responsible for directing integrated healthcare support services across multiple campuses and service lines, including Food &...  ...strategyMake an impact by creating safe, efficient, and people-centered environments through strong process ownership and continuous improvementServe... 
    Contract work
    Local area
    Worldwide

    Sodexo

    Burlington, MA
    3 days ago
  • $20 - $30 per hour

     ...Physician Liaison / Outreach Coordinator   Position Requirement: Part-Time  FLSA Status: Non-Exempt  Location: Medford , MA...  ...join our team. Today, OMH provides superior behavioral health services to patients in Massachusetts, Colorado, and Montana. Since 2016... 
    Part time
    Traineeship
    Work at office
    Flexible hours
    Night shift

    OptiMindHealth

    Medford, MA
    3 days ago
  • $24 per hour

     ...VCA Lynnfield by the Lake Animal Hospital is seeking a dedicated Client Service Supervisor to join our hospital's leadership team. If you're a motivated and organized leader looking to make a real impact in a fast-paced, collaborative environment, we want to hear from... 
    Hourly pay
    Work at office
    Flexible hours

    VCA Animal Hospitals

    Wakefield, MA
    2 days ago
  • $24 - $27 per hour

    Client Service Supervisor Department: Receptionists Employment Type: Full Time Location: Melrose, Massachusetts Compensation: $24.00 - $27.00 / hour Description Melrose Animal Clinic At Melrose Animal Clinic, we are dedicated to providing exceptional veterinary care and... 
    Full time
    Flexible hours

    Innovetive Petcare

    Melrose, MA
    2 days ago
  • $90k - $120k

     ...(Regional Sales Managers, Solutions Engineers and Professional Services) to find opportunities for expanded usage of Delphix. Hold business...  ...and identify expansion opportunities. Act as the Delphix liaison for technical inquiries, issues or escalations. This will include... 
    Full time
    Temporary work
    Work experience placement

    Perforce Software

    Burlington, MA
    3 days ago
  • $171.3k - $256.9k

    Job DescriptionThe Senior Medical Science Liaison (Sr MSL) will play a crucial role in supporting the pain program, with a specific focus...  ...the inter-relationships both within and between academic centers and integrated delivery networks and enhances Thought Leader and... 
    Full time
    Summer work
    Work at office
    Local area

    Vertex Pharmaceuticals

    Boston, MA
    3 days ago
  • $174.46k - $261.68k

    Senior Medical Science Liaison - Cell Therapy (New England)Do you have expertise in, and passion for Medical Affairs in Cell Therapy?...  ...investigators and appropriate HCPs across academic and community centers within an assigned territoryEngage in scientific exchanges with... 
    Full time
    Temporary work
    Local area

    AstraZeneca

    Boston, MA
    3 days ago
  • $137k - $235.75k

     ...Worcester, Massachusetts, United StatesJob Description:Johnson & Johnson Innovative Medicines is recruiting for a Senior Medical Science Liaison - Immunology (Dermatology) based in the Boston Metro territory. About Therapeutic Area The Senior Medical Science Liaison (MSL) is... 
    Full time
    Temporary work
    Work experience placement
    Local area
    Immediate start
    Remote work

    Johnson & Johnson

    Boston, MA
    4 days ago
  • $145.6k - $270.4k

    Job Description Summary#LI-RemoteThe Medical Science Liaison (MSL) role is a field based, customer-facing, non-promotional medical and...  ...identification of opportunities for partnership with academic centers, centers of excellence, and/or systems of care to drive impact... 
    Full time
    Local area
    Remote work
    Visa sponsorship
    Relocation package

    Novartis

    Boston, MA
    4 days ago
  • $123k - $228k

     ...therapeutic candidates addressing hard-to-treat tumors and viruses.As a customer-facing, field-based medical expert, the Medical Science Liaison (MSL) will support client’s efforts to expand awareness of its development candidate for Acute Myeloid Leukemia (AML). The MSL will... 
    Full time
    Local area

    Inizio Engage

    Boston, MA
    4 days ago
  • $195k - $275k

    Who we are:Kymera is a clinical-stage biotechnology company pioneering the field of targeted protein degradation (TPD) to develop medicines that address critical health problems and have the potential to dramatically improve patients’ lives. Kymera is deploying TPD to address...

    Kymera Therapeutics

    Watertown, MA
    4 days ago
  • $117k - $201.25k

     ...United States of AmericaJob Description:Johnson & Johnson Innovative Medicines is recruiting for a Hematology Senior Medical Science Liaison. The assigned territory encompasses Boston, MA. About Therapeutic Area Our expertise in Innovative Medicine is informed and... 
    Full time
    Temporary work
    Local area

    Johnson & Johnson

    Boston, MA
    3 days ago
  •  ...delivering next-generation commercialization services to the life sciences industry. We are...  ...DescriptionThe EVERSANA Medical Science Liaison/Senior Medical Science Liaison (MSL)...  ...and associations including clinics and centers that are involved with the treatment of... 
    Local area

    Eversana Intouch

    Boston, MA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Center Liaison. Be the first to apply!