SERVICE CASHIER

Cashier

The Cashier is responsible for the receipt of payment from customers and employees in payment for goods or services, and accurately records the amounts received. Must present a professional, friendly image. Perform general clerical duties.

• Receive cash, checks and credit card payments from customers and record amount received.
• Flag and close repair orders.
• Make change and issue receipts to customers.
• Responsible for daily cash reconciliation.
• Assists service and parts department with telephone coverage; schedules appointments, takes messages for service advisors and managers
• Refer customers who have additional questions to the service consultant or other appropriate individual.
• Handle customer complaints with integrity and poise and escort or refer the customer to the appropriate individual for further communication.
• Perform general clerical duties
• Attend training classes as directed by supervisor.
• Follow policies and procedures as set forth in Employee Handbook.
• Prepare closed repair orders for scanning
• Prepare warranty repair orders for next day credit memo
• Assist in daily scanning duties as required

Educational: High school diploma or the equivalent preferred.

Experience: None.

Special Skills (i.e., licenses, certifications, etc.): Excellent oral communication skills. Ability to read and comprehend instructions and information. Ability to work well with customers. General math skills. Ability to use personal computer applications including word processing and spreadsheet applications.

Frequently works on a computer or doing other "close vision" work. Finger and hand dexterity required to operate a cash register and handle cash. Rarely requires the ability to lift 20 pounds of material.