HR Operations Manager

Join a growing utilities business and enjoy a hybrid work schedule with a competitive base salary plus STI, while making a tangible impact on workforce strategy and employee engagement.

Primary Services is excited to announce the role of HR Operations Manager for a large, established company in the utilities sector. As HR Operations Manager , you will serve as a strategic partner to senior operations leadership, aligning human resources initiatives with business goals to drive organizational performance. This role lets you influence labor relations, talent management, and workforce planning in a complex, dynamic environment.

Responsibilities:

• Contribute to business strategy by identifying and building organizational capabilities and HR processes.
• Advise and counsel employees and managers on HR-related matters, including performance management and career development.
• Guide union avoidance, labor relations, grievance resolution, and contract compliance.
• Lead and execute regional talent management initiatives, including development plans aligned with business objectives.
• Analyze HR trends and business metrics to inform solutions, programs, and performance targets.
• Maintain positive working relationships with management and employees to enhance morale, engagement, and productivity.
• Support workforce planning, learning, and development initiatives.
• Participate in talent acquisition, including guiding managers in candidate selection and conducting interviews as needed.
• Conduct thorough HR investigations and recommend resolutions to complex employee and labor relations issues.
• Actively engage in regional leadership and employee meetings to align HR strategies with operational needs.

Qualifications:

• Bachelor’s degree in Human Resources, Business Management, Organizational Development, or related field.
• Minimum of 10 years of HR experience in a generalist or business partner role.
• Minimum of 3 years of labor relations experience.
• Proficiency in Microsoft Office; experience with HRIS systems preferred.
• Working knowledge of federal and state HR laws and regulations; international experience a plus.
• Strong analytical and business acumen with the ability to interpret complex data.
• Proven ability to collaborate across divisions and influence all levels of management.
• Demonstrated capability to manage multiple priorities in a fast-paced environment.
• SPHR or PHR certification preferred.

This is an exciting opportunity for an experienced HR professional to join a high-performing team in a growing sector, shaping workforce strategy while enjoying a flexible, hybrid schedule and competitive compensation.